About this role.
ElevenLabs is seeking a Europe Communications lead to build and protect the company's reputation across European markets. The role involves defining the regional communications strategy, running high-engagement campaigns, shaping narratives, and mitigating reputational risks. You will work closely with global and regional teams, support executives, and manage agencies. This is a senior, high-impact position within a fast-paced AI startup that values autonomy and excellence.
Role DNA
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Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Team,
I am excited to apply for the Europe Communications lead role at ElevenLabs. With extensive experience managing communications across multiple European markets, I have helped technology companies build reputations, launch products, and navigate complex media landscapes. My approach combines strategic storytelling with hands-on execution, ensuring that every campaign drives measurable impact.
At my previous role, I led cross-market campaigns that increased brand visibility and shaped public perception, while also supporting executives with media training and crisis communications. I thrive in fast-paced, autonomous environments and am eager to contribute to ElevenLabs' mission of transforming AI.
Thank you for considering my application. I look forward to the possibility of building the future of European communications together.
Sample interview questions
I would start by understanding the product's unique value and identifying key audiences in each market. Then I would align with local teams to craft tailored narratives, build a media and influencer map, and create a campaign calendar that combines regional moments with global news. Regular measurement and feedback loops would ensure continuous optimization.
In a previous role, a product defect led to negative press. I immediately activated a cross-functional crisis team, prepared transparent messaging, and worked with the CEO to issue a public statement. I also proactively engaged journalists to provide accurate information and monitored sentiment to adjust our response. The key was speed, transparency, and consistent communication.
Europe is diverse, so I would establish a global framework with core messages, then localize narratives to address cultural and regulatory contexts. I would work closely with local GMs and marketing leads to ensure relevance, and empower local teams to adapt campaigns while maintaining brand consistency.
I would define KPIs before launch, such as media impressions, sentiment, share of voice, website traffic, and lead generation. For a brand-focused campaign, I would track awareness and message recall through surveys. Post-campaign, I would analyze what worked and apply learnings to future initiatives.
I would research each market's key media landscape and identify the right contacts. Building relationships requires personalized outreach, regular engagement, and providing value through exclusive stories and expert insights. I would also maintain a CRM to track interactions and leverage local agencies for deeper market connections.
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses – from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $11B – multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact – beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location – past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
As we grow in Europe, we’re looking for an exceptional regional comms lead to build and protect our reputation across the continent. You’ll raise ElevenLabs’ profile, shape how we’re understood, and run campaigns that demonstrate our value in every major EU market. You’ll also help build the infrastructure for an elite European comms operation, acting as the connective tissue between global and regional teams and ensuring everyone is well-equipped to tell our story.
Responsibilities:
Define and own the European communications strategy, building our reputation as we expand across the region
Design and run creative, high engagement campaigns across media, social, and events
Shape the regional narrative: developing our positioning, turning global news into local stories, and creating original European moments
Spot reputational risks early and act to mitigate them
Build relationships with journalists, influencers, customers, industry bodies, and event organisers
Support executives with media interviews and speaking opportunities
Partner across sales, marketing, policy, legal, and deployment – especially with the GMs and marketing leads who are spearheading our global expansion
Define the operating model for comms in Europe, and manage agencies as required in specific markets.
Requirements
We are looking for someone who has:
Experience managing communications across multiple European markets
Strong relationships with journalists at top-tier publications, plus a demonstrable track record of pitching stories and handling difficult corporate issues
A firm grasp of Europe’s political, regulatory, economic, and cultural landscape
A knack for unusually creative comms campaigns, including non-traditional tactics and channels
Excellent written and verbal communication
The ability to thrive in a fast-moving environment with nascent operating models
Location
This role is based in the European Union.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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