About this role.
NetBox Labs is seeking a Solutions Engineer to support enterprise customer acquisition and growth for its network automation and open-source products. The role combines technical discovery, product demonstrations, proofs of concept, and value-based solution positioning in partnership with Sales. The successful candidate will understand network engineering and automation use cases while translating complex technical concepts for enterprise buyers. This US Central Time remote role requires a self-directed, high-energy professional who can contribute in a fast-paced startup environment. Experience with enterprise SaaS, NetBox, Python, Ansible, and sales-engagement tools is strongly relevant.
Role DNA
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Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would begin by clarifying the prospect's network environment, operational goals, current tooling, and key pain points. I would identify the technical and business impact of those issues, map stakeholders and decision criteria, then confirm a prioritized use case that can guide a focused demonstration or proof of concept.
For technical buyers, I would demonstrate concrete workflows around network source of truth, automation, integrations, and operational reliability. For an executive sponsor, I would translate those capabilities into outcomes such as reduced manual effort, faster change delivery, lower operational risk, and improved scalability.
A successful POC starts with mutually agreed success criteria, a realistic but bounded use case, clear stakeholder ownership, and a timeline. I would document baseline conditions, validate the solution against agreed technical requirements, quantify results where possible, and conclude with a recommended path to production adoption.
They help me understand the buyer's automation architecture, ask more informed discovery questions, and credibly demonstrate how a source of truth can support repeatable workflows. I do not need to replace the customer's engineers, but I should be able to connect the product to practical automation patterns and technical constraints.
I would prioritize based on deal stage, revenue potential, customer urgency, technical complexity, and strategic fit. I would align priorities transparently with Account Executives and the SE leader, set clear expectations on deliverables, and use repeatable discovery and demo assets to maintain quality across opportunities.
NetBox Labs is looking for a Solutions Engineer with 3+ years of direct, enterprise SE experience or 5+ years of total experience to play a critical role in acquiring and growing new customers. A NetBox Labs SE will accelerate new logo revenue by driving first meetings and creating new selling opportunities for the Sales team.
In this role, you will:
Research and analyze prospects’ pain points, use cases, roles, and business objectives.
Champion the technical positioning and value proposition of NetBox Labs’ products during customer engagements, educate customers and prospects on NetBox Labs solutions, and run technical product demonstrations and proofs of concept.
Translate technical aspects of an environment and product solution into “big picture” value statements and “technical win” strategy in conjunction with Sales.
Work in a fast-paced environment with the initiative to make your team successful and exceed goals.
You will work closely with:
The SE Leader to ensure that all of your deals and level of execution are on point
The Head of Marketing to help design and execute pipeline generation campaigns.
Account Executives and Solutions Engineers to target high quality prospects/accounts and secure meetings
The VP of Sales to dynamically adjust sales strategy based on real time market feedback
It would be fantastic if you have the following background:
4-5 years of experience selling enterprise SaaS or Open Source SaaS offerings to Network Engineering teams, Network Management teams, or other technical Enterprise buyers.
2+ years of experience working in a fast paced startup environment.
Passion for technology and ability to break down complex and technical subjects
Superior listening, communication (verbal and written), and presentation skills
Strong time and project management skills, plus the ability to work autonomously
Energy, tenacity and persistence – you get the job done
Familiarity working with Hubspot, Salesloft, LinkedIn Navigator, Seamless.ai, and other similar tools
Familiarity with NetBox, Network Engineering and/or Network Automation use cases (Python, Ansible, etc) and challenges
Familiarity with Claude and ChatGPT
About NetBox Labs:
NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.
NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.
NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.
Our culture and values:
We own and solve problems with high attention to detail.
Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.
We prioritize simplicity and think twice before adding complexity
Clear communication helps keep our team aligned and collaborating smoothly.
NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.
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