About this role.
This Sales Operations Specialist role owns the front-end order-acceptance process for a radar technology company. The position reviews customer purchase orders and terms and conditions, validates pricing and commercial requirements, and coordinates approvals across Legal, Finance, Sales, and Pricing. It serves as a control point between Sales and Order Management, maintaining documentation, audit trails, and timely approval workflows. Success requires commercial-document review experience, strong accuracy, and working familiarity with CRM and ERP platforms. The remote U.S. role also requires eligibility to handle export-controlled information or obtain required government authorization.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I use a structured checklist to compare the PO with the approved quote, contract terms, pricing, discounts, payment terms, delivery requirements, Incoterms, and required documentation. I flag deviations early, document them clearly, and route them through the correct approval matrix before the order is entered into the ERP.
I would identify the specific non-standard clauses, assess their operational and commercial impact, and summarize the issue in plain language for the appropriate stakeholders. I would coordinate review with Legal, Finance, Sales, and other owners, track the decision, and ensure the final approved position is retained in the order file.
I prioritize complete intake information, standardized checklists, clear approval paths, and transparent status tracking. This reduces back-and-forth while ensuring exceptions receive the right level of scrutiny before they create downstream fulfillment or billing issues.
I have used CRM data to validate opportunity, account, quote, and pricing information and ERP workflows to support clean order entry and documentation. I understand the importance of data consistency between systems and would quickly learn the organization’s specific Salesforce and ERP processes.
I would clarify the documented commercial facts, applicable policy, and delegated approval requirements rather than acting as the decision-maker. I would facilitate a timely escalation to the authorized stakeholders, capture the approved outcome, and communicate the next steps so the order can proceed with an auditable record.
Radar Reinvented.
Echodyne offers the world’s first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM).
Echodyne is seeking a Sales Operations Specialist to join our fast-growing team.
ROLE OVERVIEW
We are seeking a detail-oriented Sales Operations Specialist to own the front end of the customer order process. In this role, you will review customer purchase orders and Terms & Conditions, coordinate approvals with Legal, Finance, Sales, and other stakeholders, and ensure orders are commercially compliant before entering our ERP system. This position plays a key role in helping the business scale efficiently, reducing processing delays, and ensuring a smooth handoff from Sales to Order Management.
RESPONSIBILITIES
- Reviewing customer purchase orders (POs) and Terms & Conditions before orders are accepted.
- Identifying non-standard or risky contract language.
- Coordinating approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
- Ensuring approval matrices and delegation of authority are followed.
- Verifying pricing, discounts, payment terms, Incoterms, shipping terms, and commercial requirements.
- Making sure all required documentation is complete before the order enters ERP.
- Acting as the gatekeeper between Sales and Order Management to prevent downstream issues.
- Tracking approval status and ensuring timely turnaround.
- Maintaining documentation and audit trails.
REQUIRED SKILLS / EXPERIENCE
- Sales Operations or Commercial Operations experience.
- Experience reviewing commercial documents, purchase orders, and customer T&Cs.
- Experience with CRM systems (Salesforce is a plus, but not the primary responsibility).
- Familiarity with ERP systems (SAP, Oracle, NetSuite, etc.).
- Strong attention to detail.
- Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service.
- Basic contract/commercial knowledge (legal background is a plus, not required).
Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S.
WHAT WE OFFER
This is an exempt role.
The expected annual salary range for this role is
$91,500—$129,883 USD
If your skills generally align but not perfectly, please apply anyway. There may be another role that’s a great fit for you!
We offer competitive compensation and benefits to our full-time, US-based employees, including:
- RSU (Restricted Stock Units)
- Generous Benefits:
- Fully-paid medical, dental, and vision insurance premiums for you
- Choice of PPO or HDHP/HSA
- Virtual Care – 98Point6
- Employee Assistance Program
- Mental Health coverage through Springhealth & Talkspace (Premera)
- Travel Assistance Insurance
- Company Paid Life Insurance
- Company Paid Short & Long Term Disability
- Flexible PTO (exempt) / 15 days per year (non-exempt)
- 401(k) match
- Pet Insurance
- Prepaid Legal Program
- Commuter Benefits
- Paid Company Holidays
All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.
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