About this role.
Cribl is hiring a remote Solutions/Sales Engineer who resides in Italy to provide technical support throughout enterprise sales cycles. The role involves product demonstrations, discovery conversations, answering technical questions, and supporting proof-of-concept engagements for telemetry infrastructure products. Candidates need experience with logs, metrics, IT operations, and security, plus a background in sales engineering, professional services, or support. The position is customer-facing, requires fluent written and spoken English, and includes up to 30% travel. It also calls for strong remote-work habits and occasional flexibility across time zones.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader EU market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would first understand their current data sources, observability and security workflows, tool stack, operational pain points, and desired outcomes. I would then validate stakeholders, technical constraints, success criteria, and timeline before tailoring a demonstration to the highest-value use cases.
I focus on business outcomes: faster incident resolution, lower data-management costs, improved security visibility, and greater flexibility to use the right analytics tools. I support the message with a concise example tied to the executive's current operational risks or strategic initiatives.
I begin by documenting mutually agreed technical and business success criteria, scope, owners, and timeline. During the POC, I maintain regular check-ins, remove blockers quickly, measure results against the agreed criteria, and conclude with a clear recommendation and next-step plan.
I would acknowledge the question, clarify the specific requirement, and avoid speculating. I would explain what I can confirm in the moment, commit to involving the appropriate subject-matter expert or validating the answer, and follow up promptly with documented guidance.
I use disciplined planning, clear written communication, and shared documentation to make progress visible. I set expectations on availability, prepare thoroughly for customer meetings, and balance flexibility for important engagements with sustainable working boundaries.
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Location: Italy
Why You’ll Love This Role
As a Solutions Engineer, you’ll get to flex your technical chops and storytelling skills by helping customers uncover the full potential of Cribl in real-world environments. With the freedom of remote work and the excitement of solving unique data challenges, every day brings something new—and impactful.
As An Active Member Of Our Team, You Will…
- Help customers understand the value of Cribl during the sales process
- Demo the product and answer customer questions during initial sales calls
- Support customers during proof of concept sessions
- Document interesting use cases in blog posts and product documentation
- Up to 30% Travel
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
If You’ve Got It – We Want It
- Experience with Logs, Metrics, IT Operations and Security
- Background in Sales Engineering, Professional Services, or Support
- Play with the product, be prepared to give us feedback
- You live in Italy (Note: While Cribl is a remote-first company, this role requires residency in Italy)
- Fluent English is required, both written and spoken.
- Experience working remotely
#LI-1
#LI-Remote
The salary for this role is dependent on country of employment and will be based on the individual candidate’s job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl offers a benefits package that may include retirement/pension support, paid holidays and paid time off, remote office setup support, equity, and other wellness and support programs. Benefits vary by country in accordance with local requirements and market practice.
Base Salary Range
€84.000—€130.000 EUR
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Upload your resume now
- To unlock remote work opportunities and be discovered by global employers.
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
