About this role.
Ramp is hiring a post-sales Solutions Consultant to help Commercial and Mid-Market customers expand their use of Ramp. The role partners with Account Management to run tailored demonstrations, scope requirements, quantify ROI, and recommend scalable product architectures. It requires strong working knowledge of finance workflows, ERPs, APIs, integration logic, and configuration troubleshooting, without direct coding responsibility. The consultant will also channel customer feedback to Product and Engineering while developing documentation and tools that scale integration support.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would map the current workflow, data entities, ownership points, and exception paths, then assess available native integrations, API capabilities, security requirements, and maintenance effort. I would recommend the approach that meets the business outcome with the lowest sustainable operational complexity, clearly documenting trade-offs.
I would begin with discovery on the customer's current process, growth plans, and measurable pain points. I would tailor the demo around relevant workflows, show how the new capability fits their existing systems, address technical dependencies, and connect the solution to a quantified ROI or time-to-value case.
I would first define the expected and actual behavior, identify the affected records and timing, and review configuration, field mapping, permissions, and integration logs. I would isolate whether the issue is caused by source data, connector configuration, API behavior, or ERP constraints, then communicate a clear resolution plan and escalation path.
I use the customer's business workflow as the starting point and explain the integration in terms of what information moves, when it moves, who owns it, and what controls apply. I avoid unnecessary jargon while using concrete examples such as how transaction coding or employee data reaches the ERP.
I would acknowledge the underlying business need, clarify the constraints, and explain the product limitation transparently. Then I would offer the closest scalable alternative, document the feedback with its customer impact, and work with Product or Engineering when the request indicates a broader opportunity.
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Solutions Consultants, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You’ll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers.
You’ll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translate complexity into clear business value for finance and operations stakeholders.
This role is focused on Commercial and Mid-Market customers, supporting high-growth companies with standardized financial workflows and core ERP integrations.
What You’ll Do
Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations
Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping
Design and recommend best-fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer’s existing systems and workflows
Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions
Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners
Influence Ramp’s product roadmap by channeling customer pain points and feedback to Product and Engineering teams
Contribute to internal documentation, tooling, and knowledge bases that scale Ramp’s ability to support integration use cases across a growing customer base
What You Need
3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
Bachelor’s degree in computer science, engineering, finance, business, or a related field
Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly to finance and operations stakeholders
Experience running product demonstrations and translating complex technical capabilities into clear business value
Strong communication skills: able to guide customers toward scalable approaches and diplomatically steer conversations when requests are misaligned with product capabilities or best practices
Collaborative mindset; effective working cross-functionally with Account Management, Product, and Engineering
Thrives in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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