About this role.
Mural is seeking a Commercial Counsel to support its go-to-market and product organizations, reporting directly to the General Counsel. The role centers on drafting, reviewing, and negotiating SaaS subscription agreements, MSAs, SOWs, RFPs, NDAs, and related partner, reseller, and vendor agreements. This counsel will partner closely with Sales, Deal Desk, Revenue Operations, Finance, Privacy, Security, Customer Success, and Account Management to close and manage customer deals efficiently. The position also owns improvements to contract templates, negotiation playbooks, and scalable AI-assisted contracting processes.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I first identify the provisions that create material legal, financial, security, or operational exposure. I explain the risk in practical business terms, offer approved fallback language where possible, and escalate only issues that exceed defined risk thresholds so the deal can keep moving.
I assess the data involved, each party's role, applicable privacy requirements, security commitments, and the operational feasibility of the requested terms. I work closely with privacy and security stakeholders to provide an accurate position and seek language that is protective, commercially reasonable, and aligned with the company's actual practices.
I would review contract-cycle data and collect feedback from Sales, Deal Desk, and Legal to locate recurring delays and negotiation points. I would then improve templates and clause libraries, define clear fallback positions and approval workflows, create self-service resources for low-risk requests, and measure the impact on turnaround time and exceptions.
I avoid legal jargon and focus on the business impact, available options, and recommended path. For example, I would explain that a proposed liability obligation could expose the company to losses disproportionate to contract value, then provide a concise alternative that protects both the customer relationship and the business.
I would triage matters by revenue impact, deadline, risk level, and strategic importance, while setting transparent expectations with stakeholders. I would use standardized playbooks for routine matters, reserve focused time for complex negotiations, and communicate early when a decision or escalation is needed to prevent bottlenecks.
ABOUT THE TEAM
The Legal Team at Mural is a collaborative and highly trusted partner, working cross-functionally across the entire company. With a culture of pragmatism, curiosity, and partnership, the team provides expertise across customer contracts, privacy, marketing, IP, employment law, and risk management. Their work is critical to enabling growth and protecting Mural’s reputation, ensuring that every decision aligns with both legal standards and business goals.
YOUR MISSION
You will report directly to the General Counsel. You will get to apply your contract drafting and negotiations skills as well as your broader legal and business acumen to supporting the GTM and product teams.
WHAT YOU’LL DO
Draft, review, and negotiate commercial agreements: SaaS subscription agreements, MSAs, SOWs, RFPs and NDAs.
Serve as the primary legal point of contact for the Sales team, partnering directly with Account Executives and sales leadership throughout the deal cycle to structure terms, manage risk, and close deals efficiently.
Partner with Deal Desk, Revenue Operations, and Finance on pricing, discounting, and other revenue-sensitive deal terms.
Advise on data privacy and security terms in customer agreements, partnering with the Privacy and Security teams as needed.
Own and continuously refine contract templates, fallback positions, and negotiation playbooks to improve consistency, reduce turnaround time, and enable the sales team to self-serve on standard terms.
Negotiate and manage partner, reseller, and vendor/procurement agreements in support of GTM and business operations needs.
Support contract renewals, upsells, and amendments, and field post-signature questions on contract interpretation from Customer Success and Account Management.
Identify and help implement ways to streamline and scale the contracting process, including AI-assisted contract drafting and review.
WHAT YOU’LL BRING
4+ years of experience negotiating and structuring commercial agreements, with a focus on SaaS/technology transactions (in-house and/or law firm experience considered)
JD from an accredited law school and active membership in at least one U.S. state Bar in good standing.
Developed knowledge of core SaaS commercial concepts and working knowledge of data privacy frameworks.
Strong business judgment and comfort making pragmatic, risk-adjusted decisions independently and under time pressure.
Excellent communicator who can translate legal concepts for non-legal, business stakeholders and build trusted relationships with Sales and other GTM partners.
Comfortable operating in a fast-paced environment with competing priorities and a high volume of concurrent matters.
Experience with AI-assisted contracting tools.
Equal Opportunity
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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