About this role.
Juul Labs seeks a Territory Manager to manage retail sales, distribution, merchandising, promotions, pricing, and account execution across the Gainesville, Florida territory. The role develops local territory plans, identifies retail growth opportunities, and advises partners using category-management and business-performance insights. Success requires field-sales capability, strong account relationships, data fluency with tools such as Salesforce and Tableau, and frequent local travel by vehicle. The position also requires hands-on merchandising activity, including lifting, climbing, and driving up to 100 miles per day.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would begin by mapping existing accounts, distribution coverage, sales trends, and whitespace opportunities. I would segment outlets by revenue potential, execution gaps, and relationship needs, then set account-specific objectives and a visit cadence. I would review results regularly in Salesforce and adjust priorities based on performance data.
I use data to identify patterns such as declining velocity, out-of-stock risk, uneven promotional execution, or underdeveloped account segments. I translate those insights into clear actions, such as changing call priorities, improving merchandising, recommending inventory adjustments, or coaching partners on category opportunities. I then track the outcome against defined metrics.
I would first understand the partner's concerns, including margin impact, inventory risk, and customer demand. I would present a concise business case using relevant account or market data and propose a practical execution plan that protects their operational needs. My goal would be to earn agreement through consultation rather than pressure.
I organize work around territory objectives, account value, deadlines, and required execution activities. I plan travel routes efficiently, maintain disciplined CRM notes and follow-up tasks, and reserve time each week to review performance and reprioritize. This structure helps me remain responsive without losing focus on the highest-impact accounts.
I follow company policies, legal requirements, and approved messaging consistently in every customer interaction. I focus on adult-only retail execution, accurate product information, and responsible partner practices rather than shortcuts that could create compliance risk. If a situation is unclear, I escalate it promptly and document the interaction appropriately.
THE COMPANY:
Juul Labs’s mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.
We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.
ROLE AND RESPONSIBILITIES:
- Manage sales and distribution within a given geography, including merchandising
- Responsibly sell company initiatives to retail partners including promotions, inventory management, and pricing strategies
- Sell/execute the 4Ps of presence, pricing, promotion, and product to customers and adult nicotine consumers
- Develop a local strategy and business plan for meeting individualized territory objectives, including identifying, analyzing, prioritizing, and targeting existing and potential retail outlets within the geographic territory for product sales opportunities
- Consult with and advise retail partners on category management and business analytics to help improve the performance of their business
- Develop innovative ways to improve business performance through data analysis, brand marketing, product placement, and pre-call planning
- Develop and/or utilize systems to track, measure, and analyze progress against key initiatives and other business metrics
- Grow leadership potential through ongoing training and impactful experiences
- Utilize analytic tools to evaluate market opportunities and impact business performance and results
- Successfully execute all account management responsibilities in all assigned chain and distribution headquarters accounts
- Perform related duties as assigned, within your scope of practice
PERSONAL AND PROFESSIONAL QUALIFICATIONS:
- Must be 21 years of age or older
- Previous experience in a marketing-focused role – preferably in sales, field market, or business to business
- Proficient in using sales technologies and software such as SalesForce and Tableau, to analyze and act upon key data insights
- Collaborate well in a team environment and develop account relationships by working cross-functionally
- Must have a valid U.S. driver’s license in good standing for the last 3 years
- Reliable vehicle or willingness to obtain a vehicle that can be used for work daily
- Ability to focus and manage multiple priorities
Physical Requirements
- Ability to lift up to 30 lbs
- Ability to climb and work from heights ranging from 9 to 12 feet
- Ability to access and work in limited and confined spaces
- Ability to visually inspect and manipulate merchandise and advertising displays
- Ability to frequently stoop, kneel and crouch
- Ability to drive up to 100 miles per day
EDUCATION:
- Bachelor’s Degree or 1-3 years of meaningful field sales experience preferred
JUUL LABS PERKS & BENEFITS:
- A place to grow your career. We’ll help you set big goals – and exceed them
- People. Work with talented, committed and supportive teammates
- Equity and performance bonuses. Every employee is a stakeholder in our success
- Cell phone subsidy, commuter benefits and discounts on JUUL products
- Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
- 401(k) plan with company matching
- Plus biannual discretionary performance bonuses
Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.
SALARY RANGES:
Salary varies by role, level and location, and is dependent on the cost of labor in a given
geographic region among other factors. These ranges may be modified at any time.
SALARY RANGE:
$68,000—$80,000 USD
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