About this role.
Sword Health is hiring a Certified Nurse-Midwife with IBCLC certification to provide remote pregnancy, postpartum, birth-preparation, recovery, and lactation guidance through its Bloom women’s health platform. The specialist will identify needs outside the wellness scope, coordinate with a multidisciplinary team, and support protocol, workflow, quality-review, and AI-development activities. Candidates need unrestricted CNM licensure, AMCB national certification, IBCLC certification, telehealth or digital-health experience, and strong privacy, communication, and behavior-change skills. This is a clinically specialized, variable-hour remote role for U.S.-authorized professionals, with 3+ years of relevant postpartum, lactation, and midwifery experience preferred.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I use structured screening, current clinical guidance, and clearly defined scope boundaries to assess symptoms, risk factors, and urgency. I document my reasoning, communicate the concern in plain language, and promptly direct the member to the appropriate clinical or emergency resource when red flags or needs beyond wellness support are identified.
I establish rapport through active listening, culturally responsive and nonjudgmental language, and shared goal setting. I confirm understanding with teach-back, provide practical next steps that fit the member’s circumstances, and maintain consistent follow-up so the member feels supported and empowered.
I would complete a structured virtual assessment of feeding history, maternal symptoms, infant output and behavior, and the member’s goals. I would provide evidence-based education and coaching within my scope, while escalating concerns such as poor infant intake, dehydration signs, severe maternal pain, fever, or possible infection to the appropriate clinician without delay.
I have used digital tools to streamline documentation, organize evidence-based educational resources, and prepare more consistent follow-up plans. I validate all outputs against clinical standards, protect member privacy, and ensure that technology supports—not replaces—professional judgment and human connection.
I would identify recurring member needs, escalation patterns, and workflow friction from care delivery, then share structured feedback with clinical, operations, and product partners. My recommendations would prioritize clinical safety, scope clarity, equitable member experience, privacy, and measurable quality outcomes.
At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need – and ultimately get back to lives lived in full.
Since 2020, Sword has expanded across Musculoskeletal, Women’s Health, Cardiometabolic, and Mental Health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 1 million members across three continents have completed over 15 million AI sessions, helping 2,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 59 clinical studies, 43 patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
Role
Sword Health is seeking a specialist trained as a Certified Nurse-Midwife (CNM) with an IBCLC certification to join the Bloom team. As a specialist-led, AI-powered women’s health platform, Bloom brings together the right clinical expertise across every life stage because women’s health compounds, overlaps, and evolves, and the care she receives should too. This role is central to delivering on that vision.
In this remote, variable-hour role, you will serve women in the Pregnancy and Postpartum pathways. You bring the expert guidance, and Bloom’s AI handles detection and routing.
AI Proficiency at Sword Health
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that elevate the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
What you’ll be doing
- Deliver personalized guidance on the functional, physical, and emotional aspects across pregnancy wellness, birth preparation, early postpartum recovery, and lactation support
- Identify when member needs fall outside wellness scope and require clinical evaluation
- Contribute to the program protocol and AI development and participate in quality review
- Support Bloom’s operations by shaping workflows and helping scale consistent, high-quality care delivery
- Coordinate with Bloom’s multidisciplinary team
What you need to have
- Current, unrestricted CNM licensure; national certification through AMCB required
- IBCLC certification required
- Experience in telehealth or digital health
- A passion for personalized, whole-body care and a genuine belief that technology can close the gaps women face in pregnancy and postpartum healthcare
- Excellent interpersonal skills that translate into a digital care environment, with ability to build trust and engagement
- Ability to balance clinical rigor with a strong focus on member empowerment, behavioral change, and motivational support
- Hard-working and able to operate effectively in a fast-paced, high-growth environment
- A strong commitment to data security and privacy
What we would love to see
- 3+ years of clinical experience in postpartum care, lactation, and midwifery
- Thorough understanding and experience in wellness services
- Clear understanding of scope boundaries within wellness model
Compensation
Additional Information
*This range includes base, variable and equity.
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
US – Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
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