About this role.
Solace is seeking a senior Executive Assistant to support its Co-Founders, C-suite leaders, and broader Founder’s Office in a fast-growing healthcare startup. The role centers on complex multi-time-zone calendar ownership, executive communications, travel, leadership-meeting operations, and proactive prioritization. It also requires managing confidential information, representing executives in meetings when needed, and driving follow-through on strategic action items. The ideal candidate has at least five years of senior executive support experience and succeeds in an urgent, high-trust, high-visibility environment. U.S.-based applicants are required.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I assess each request against strategic impact, urgency, decision deadlines, attendee availability, and the executive’s stated priorities. I protect focus time and proactively offer alternatives when a request does not warrant displacement of a higher-value commitment.
I use a need-to-know approach, verify recipients before sharing materials, maintain organized secure records, and exercise discretion in written and verbal communications. If I am uncertain about the appropriate level of disclosure, I clarify with the executive rather than make assumptions.
I confirm objectives, attendees, logistics, and decision points in advance, then prepare a concise briefing with relevant context, risks, and recommended follow-ups. Afterward, I capture decisions and owners immediately so momentum is not lost.
I would quickly identify the non-negotiables, contact the necessary vendors or stakeholders, and create practical backup options before escalating. I keep the executive informed with a concise recommendation and execute the selected solution while minimizing disruption.
I look for recurring friction points, such as inconsistent agendas, unclear ownership, or fragmented travel processes, and translate them into simple templates and repeatable workflows. I gather feedback, measure whether the process reduces follow-up work, and refine it without adding unnecessary administrative burden.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We’re a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn’t a place to coast. We’re here to redefine healthcare—and that demands urgency, precision, and heart. If you’re looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you’re in the right place. We’re intense, and we like it that way.
Read more in our Bloomberg funding announcement here.
About the Role
We’re looking for an Executive Assistant to provide dedicated support to our Founder’s Office, including both of our Co-Founders and C-suite leaders. This role is a strategic partner responsible for enabling executives to operate efficiently, stay focused on high-impact priorities, and maintain strong operational cadence across the organization.
You’ll manage complex calendars, meetings, communication flow, travel, and executive coordination, while also supporting cross-functional initiatives, high-impact business functions, and occasional personal matters that enable our executives to operate at their best. The ideal candidate brings exceptional judgment, attention to detail, and the ability to anticipate needs before they arise. This is a high-trust, high-visibility role that is foundational to Solace’s ability to scale.
What You’ll Do
Own complex, multi-time-zone calendar management, prioritizing meetings based on urgency, impact, and strategic value.
Protect executive time by triaging inbound requests, managing hold blocks, and proactively resolving scheduling conflicts.
Support the planning and execution of leadership meetings, team offsites, and large-scale company events.
Act as a proxy in meetings when needed, capturing detailed notes, clarifying decisions, and driving follow-through on action items.
Draft, edit, and send communications on behalf of executives with professionalism, clarity, and strong executive presence.
Serve as a primary point of contact between executives and internal leaders, external partners, vendors, and stakeholders.
Digest, summarize, and escalate key information, updates, risks, or insights while maintaining strict confidentiality.
Support leadership operating cadence (staff meetings, business reviews, planning sessions, offsites) by owning agendas, note-taking, action tracking, and follow-through.
Build and continuously improve systems, templates, and processes that enhance executive productivity and organizational effectiveness.
Manage end-to-end travel logistics, itineraries, reservations, and expense reporting with meticulous attention to detail.
Ensure seamless operational execution during high-volume periods, travel, or periods of rapid change.
What We’re Looking For
5+ years of experience supporting senior executives, preferably at the VP or C-suite level in a high-growth, fast-paced environment.
Exceptional calendar management, prioritization, and organizational skills.
Strong written and verbal communication skills, with the ability to draft clear, concise executive-level messaging.
Demonstrated judgment, professionalism, and ability to handle highly confidential information.
Excellent project management skills with a strong bias toward execution and follow-through.
Ability to anticipate needs, solve problems independently, and stay ahead of deadlines.
Comfort operating in a dynamic, sometimes ambiguous environment while maintaining calm and clarity.
High EQ and ability to navigate cross-functional relationships with empathy, tact, and confidence.
Background in startups, healthcare, technology, legal, or complex operational environments.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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