Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Lead Product Manager, Platform
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- Remote from
- USA
- Salary
- USD 200k–235k / yr
- Department
- Product & Operations
- Employment
- Full Time
- Experience
- Senior
- Published
- Apply before
- 8 Nov 2026
- Listing views
- 93
- Application actions
- 2
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The role, at a glance.
This Lead Product Manager role owns the commercial platform underpinning memberships, catalog, pricing, billing, and monetization at Hims & Hers. The position will guide the transformation from category-specific systems into a reusable, headless global platform and build configuration tools that enable rapid, safe product launches. It requires strong influence across engineering, design, clinical, finance, and compliance partners without direct organizational authority. The ideal candidate combines consumer-product experience with platform or infrastructure product leadership and strong judgment about standardization versus speed. AI-enabled product workflows and scalable operations design are central expectations.
Role DNA
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Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would assess repeated demand, expected reuse, operational and compliance risk, time-to-market impact, and the cost of future migration. I would use those inputs to articulate a clear decision framework, align stakeholders on the trade-off, and favor a generalized capability when it materially reduces future delivery friction.
I would begin with domain mapping and a capability inventory across subscriptions, product catalog, pricing, billing, and entitlements. Then I would define stable APIs, ownership boundaries, migration sequencing, and success metrics such as launch lead time, configuration error rates, and platform adoption, delivering incremental value while protecting revenue continuity.
I connect platform investments to each team's measurable goals, such as faster launches, lower maintenance burden, or fewer production incidents. I make scope, dependencies, and trade-offs transparent, secure committed owners during planning, and use delivery data to sustain alignment and accountability.
I would partner with finance, clinical, legal, and compliance teams to establish auditable rules, permissions, approval workflows, validation checks, monitoring, and rollback paths. High-risk changes should be traceable, tested in controlled environments, and governed through clear operational ownership.
I would target AI at high-value, controlled use cases such as configuration assistance, specification drafting, anomaly detection, support for catalog operations, and insight synthesis. Each use case would have defined accuracy, safety, privacy, and human-review requirements, with measurement before scaling.
About this role.
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
Hims and Hers is redefining wellness and healthcare with a fully integrated consumer, clinician, and pharmacy experience designed for the way consumers want to be treated today.
As a Product Lead on our Platform team, you will own the commercial core of Hims & Hers – the membership, catalog, pricing, and billing systems every category sells through, and everything in between – at the exact moment it’s being transformed from category-specific builds into a headless, global platform. You will set the vision, build the foundation, and ship the systems that let the whole business grow faster. This is a leadership seat, owned through influence rather than headcount.
You Will:
Own the end-to-end platform, from subscriptions and catalog through pricing, billing, and the monetization logic underneath it all
Build the enablement tooling and configuration surfaces that let any category launch new products safely and fast
Take capabilities that no single category owns and get them owned, estimated, and sequenced
Set the reuse line: decide when a general capability is worth the extra quarter, and when shipping the specific thing is the right call
Partner with engineering and design to build AI into the core of the platform
Partner with our clinical, finance, and compliance teams to ensure safety, revenue integrity, and regulatory requirements are core to the platform
You Have:
6+ years of experience in Product Management, working collaboratively with cross-functional teams
Experience owning platform, systems, or infrastructure products where other teams are your customers; experience with subscriptions, catalog, pricing, billing, or monetization is a plus
Experience in a consumer-oriented product role; experience in health, wellness, or category-defining products is a plus
A track record of building platforms teams love to build on, measured by how fast those teams ship
A track record of getting work owned, estimated, and scheduled without the org authority to force it
Comfort telling a partner team no and offering the reusable path instead, plus the judgment to know when that’s the wrong answer
AI-native as your default operating mode, with the agents and workflows you actually run day to day to show for it
Strategic and tactical experience designing, building, and executing scalable processes and systems from scratch, ideally in an operations-intensive environment
Our Benefits (there are more but here are some highlights):
Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats
We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you’re excited about this role, we encourage you to apply—even if you’re not sure if your background or experience is a perfect match.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
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