Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Account Manager (Bay of Plenty)
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- Remote from
- New Zealand
- Salary
- Undisclosed
- Department
- Customer Support & Success
- Employment
- Full Time
- Experience
- Senior
- Published
- Apply before
- 19 Nov 2026
- Listing views
- 19
- Application actions
- 0
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The role, at a glance.
Halter is seeking a field-based Account Manager to retain, renew, and expand relationships with dairy-farm customers across New Zealand’s Bay of Plenty region. The role combines customer success, commercial account ownership, onboarding, product adoption, and practical support for farming operations. The successful candidate will build trusted relationships with farmers, translate on-farm needs to product teams, and help customers measure operational and sustainability outcomes. It requires 3–5 years of account or relationship-management experience, agricultural-sector knowledge, strong business judgement, and comfort with frequent regional travel. The environment is high-growth, autonomous, and fast paced, with significant responsibility for customer outcomes and revenue retention.
Role DNA
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Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I would first meet with the farmer and relevant farm team to understand their goals, workflow barriers, and concerns. I would review available usage and outcome data, agree on a small number of practical adoption milestones, provide targeted training, and follow up regularly to demonstrate progress toward their operational objectives.
I treat commercial growth as the outcome of sustained customer value. By understanding the customer’s business priorities, documenting success measures, and proactively resolving issues, I can identify relevant expansion opportunities that genuinely improve their outcomes rather than pursuing growth for its own sake.
I would listen carefully, spend time understanding each farm’s operating context, and communicate in practical terms tied to production, labour, animal management, and pasture outcomes. Consistent follow-through, honest advice, and introductions through local farmer networks would be central to building trust.
I would explain the customer impact clearly, gather the technical and operational facts, and coordinate the right internal stakeholders around an agreed action plan. I would maintain frequent communication with the customer, own the follow-up, and ensure lessons from the issue were shared to prevent recurrence.
I plan my territory around customer priority, renewal risk, implementation milestones, and travel efficiency. I use a disciplined cadence for account reviews and follow-ups, keep stakeholders updated on risks and opportunities, and protect time for proactive relationship-building rather than responding only to urgent issues.
About this role.
About Halter
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It’s changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world – this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.
To find out more, visit our LinkedIn & Instagram.
About the role
We’re looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the Bay of Plenty region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand. Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world’s fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability.
You will be backed by a team of exceptional people on the ground in the North Island and at Halter’s Auckland HQ, to ensure this is the best job you’ll ever have.
Location – This role is to be based anywhere in the Bay of Plenty region. Frequent travel is required as part of the position.
What your day could look like
Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region.
Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business.
Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance.
Deployment: Supporting the onboarding, training and implementation of the Halter system on customers’ farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.
Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success.
Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy.
Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles.
Who we’re looking for
3-5 years of experience in relationship management/account management roles.
Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed.
Strong business acumen.
Positive attitude and collaborative team player who excels at overcoming challenges.
The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team.
Our Benefits
Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
Join our team
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page for more information on working at Halter and don’t forget to follow us on LinkedIn & Instagram.
Why our team loves working at Halter:
Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You’ll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
You’ll grow here. Autonomy, mastery, and learning define how we work. You’ll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund.
This isn’t easy, and we love that it’s hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: “Joining Halter is a bit like strapping yourself to a rocket ship, but it’s an epic journey to be a part of!”
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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