Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Account Executive – Digital Natives – Strategic
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About this role.
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses – from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $22B – multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact – beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual team offsite: Each year, we bring your entire team together in a new location – past offsites have included Croatia, Italy and Cancún
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
We’re launching dedicated Digital Natives coverage in North America, a new team built to serve companies whose products and business models are built around technology. These are cloud-first, developer-led organizations that build fast, scale fast, and evaluate vendors the way engineers do.
This is a named account role with a focused portfolio of the most strategic digital native companies in the region. You will be full-cycle – driving new business, as well as expansion inside organizations where the buyer is often a CTO, VP of Engineering, or Head of Product, and where adoption frequently starts with a developer and an API key before it becomes an enterprise relationship. Your job is to find that momentum, multi-thread across technical and business stakeholders, and turn it into durable, multi-product partnerships.
These aren’t transactional engagements. You’ll architect solutions that span across our ElevenAgents, ElevenCreative, and ElevenAPI platforms that require cross-functional collaboration to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You’re not just executing a playbook, you’re writing it.
In This Role You Will
Own and grow a focused portfolio of named digital-native accounts in North America, driving both net-new business and expansion
Identify where our technology is already being used or evaluated inside an account and convert developer-led adoption into company-wide commitments
Develop and execute multi-year account strategies across product lines, teams, and use cases
Scope and close large ($xM+), complex deals, including multi-product, usage-based, and custom commercial structures
Build deep, multi-threaded relationships across engineering, product, platform, and executive stakeholders
Act as a strategic advisor on how AI voice and multi-modal agents fit into customers’ product roadmaps and architecture
Partner cross-functionally with Solutions Engineering, Forward Deployed Engineering, Customer Success, and Partnerships to deliver and expand value
Translate patterns from this segment into repeatable frameworks, offerings, and product insights that inform how we expand Digital Natives coverage to other regions and verticals
Feed learnings from the field into the product roadmap and the broader strategic sales playbook
Drive creative outbound and high-touch engagement strategies (onsites, technical deep dives, exec briefings, developer and founder events)
Requirements
6-10+ years of quota-carrying experience with a focus on strategic or enterprise accounts
Experience selling to technology companies, high-growth startups, or developer-led organizations, ideally API, infrastructure, or platform products
Proven track record of closing and expanding seven-figure+ deals within named accounts
Experience leading complex, multi-threaded sales cycles where engineering and product leaders are the primary decision-makers
Strong ability to drive land-and-expand motions, including converting self-serve or usage-based adoption into enterprise agreements
Experience scoping consultative, custom deals that go beyond standard SKUs
Deep technical fluency, able to engage CTOs and engineering leaders credibly on APIs, integrations, latency, and architecture
Executive presence with the ability to influence founders and C-suite stakeholders on long-term AI strategy
Track record of translating customer needs into product feedback and roadmap influence
Creative, self-driven approach to outbound and pipeline generation
Comfortable operating in a high-growth, ambiguous environment, building a new coverage model from scratch
Willingness to travel for customer engagements (onsites, QBRs, executive meetings)
Strong bias toward action, ownership, and leveraging AI in day-to-day workflows
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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Sample interview questions
I first mapped active users, usage patterns, technical champions, and the business problem being solved. I then quantified value and risk, expanded the stakeholder map to include budget owners and executives, and proposed an enterprise structure that improved governance, support, and scalability while preserving developer momentum.
I created a mutual account plan with clear technical, commercial, legal, and executive workstreams. By aligning a quantified business case with a phased implementation plan and securing executive sponsorship on both sides, I managed competing priorities and closed the agreement with a path for expansion.
I would validate usage, identify the teams and product experiences dependent on the API, and understand upcoming scale, reliability, security, and procurement requirements. I would use that evidence to build a multi-threaded account plan and position an enterprise partnership around outcomes, platform adoption, and long-term product strategy.
I prepare thoroughly on the customer architecture, integration model, performance requirements, and deployment constraints. I ask precise discovery questions, avoid overstating technical details, involve solution experts early, and translate technical capabilities into practical product and business outcomes.
I would prioritize the account portfolio using fit, current adoption signals, strategic potential, and propensity to expand. I would develop account hypotheses, establish internal operating rhythms with solutions and product teams, run targeted outreach and executive engagements, and document repeatable messages and qualification criteria from early wins and losses.
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