Making the world safer, healthier, and more efficient through technology, engineering, and science.
Leidos has a need for a motivated Helpdesk Support Specialistr to provide hands on expertise using the latest open-source products and best practices. The candidate will be collocated with the SSA government employees and subcontractors at a government facility in Baltimore, Maryland. The candidate must be able to pass a Federal Suitability Check for a position of public trust. Specifically, the successful candidate will be a member of an Agile Team working with other Agile teams, System Architects, Test Architects, Developers, Database Engineers, DevOps, Implementation team, IT Infrastructure & Operations Team and External System Owners to perform test automation for applications using open-source technologies and products. Candidate’s primary responsibility will be to deliver technical application support related to development, testing, and using the Social Security Administration (SSA) electronic Consent Based Social Security Number Verification (eCBSV) registration, Customer Connection and Verification.
Do you have most of these key required skills, education, or experience? Do you want to learn more about our telework posture? Are you an US citizen, US resident, or Visa candidate and think you might fit? We recommend you apply and start the conversation today! Join us in supporting our SSA contracts in Woodlawn, Maryland.
Your passion and values might be a good fit for our teams if you answer “yes” to the following questions:
Mentorship & Career Growth:
Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced engineers will be assigned to new hires for one-on-one mentoring, collaborative code reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.
Foundation for Success (Basic Qualifications):
This experience is the foundation a candidate needs to be successful in this position:
Factors to Help You Shine (Required Skills):
These skills will help you succeed in this position:
How to Stand Out from the Crowd (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:
Day to Day Responsibilities:
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams and contribute to our communities. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like a mission you want to be a part of, keep reading!
Every position we take is more rewarding when you know the why behind it. Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find you passion in a team environment where all members are valued regardless of contractor or employee status. We are excited for you to take your place in our Leidos Family.
Find your “Why” with us!
Education & Qualifications
Leidos’ Health Group is recognized as a Top 10 Health IT provider. We draw on decades of success to deliver a range of solutions and services designed to meet the healthcare challenges of today. From the research bench to the patient bedside, we are a company of scientists, engineers, and technologists delivering a broad range of impactful, customizable, and scalable solutions to hospitals and health systems, biomedical organizations, and every U.S. federal agency focused on health. Leidos works with customers across the continuum of care to improve clinical, operational, and financial outcomes with innovative solutions that advance the next generation of care. Our mission is to contribute to creating a healthier world. Begin your journey of a flourishing and meaningful career, share your resume with us today! ITSSCII
Pay Range $66,300.00 – $102,000.00 – $137,700.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Leidos is hiring a remote Helpdesk Support Specialist from USA
This is a Full Time role.