Accelerating speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients.
PerfectServe’s Support Center Coach supports and develops a team of Specialists and Consultants to deliver outstanding service experiences and best apply PerfectServe’s technology. They are ultimately responsible for their team’s overall performance and results. They must be effective at maximizing each team member’s contribution, development, and joy. Additionally, the Support Center Coach is the primary ambassador and protector of PerfectServe’s culture.
This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation.
While performing the duties of this job, the employee must be able to sit for extended periods of time (position is primarily sedentary), must have acute hearing ability, must be able to speak English and must have the ability to perform repetitive hand motions.
PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.
This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
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PerfectServe is hiring a remote Coach, Support Center from Anywhere 🌎
This is a Full Time role.