About Cutover
The Work Orchestration & Observability Platform
An inclusive work environment is an empowering one. At Cutover, we lead with empathy and enable others to succeed through curiosity, kindness, and self-expression.
You can choose how often youβll work from home vs the London office – whether youβre fully remote or hybrid.
The Cutover platform interconnects teams and technologies through Collaborative Automation, enabling customers to successfully manage their IT disaster recovery, cloud migration, and release strategies. We recently raised $35 million in a Series B funding round led by Eldridge (alongside existing investors Index Ventures, Sussex Place Ventures, and Contour Ventures) and weβre thrilled to be embarking on our next chapters of growth.
Weβre looking for a Product Support Analyst to grow our UK support coverage and are open to speaking to candidates ranging from Mid to Senior level.
Cutover Product Support Analysts provide exceptional support ensuring our growing B2B client-base have the best possible experience with Cutover. As a team weβre committed to being the customer advocate, resolving technical issues, answering usage questions, and presenting workarounds where needed.
The role requires excellent and confident communication skills, working knowledge of web/SaaS technologies, a keen investigative mindset, a positive demeanour and a dedication to continual improvement.
Target compensation package:Β 35k-45k base + stock options + benefits.
The final offer may vary from the target compensation package, taking into consideration factors such as your experience level and skill set.Β If we aren’t aligned on salary at this stage, weβd still love to hear from you to better understand if there are more suitable opportunities at Cutover.
We encourage our team to bring their authentic selves to work, which we have found has strengthened workplace relationships and fostered a genuine sense of community – especially during the past two years of the pandemic.
If you are excited by this role, we invite you to apply!Β Even if your profile doesnβt check all the boxes, please don’t simply scroll past! We recognize that talent lies everywhere and that some demographic groups are more likely to apply for a “stretch role” than others. We are always open to different perspectives and professional backgrounds to keep Cutover’s culture evolving and to ensure that we never stop learning.
Cutover is an Equal Opportunity Employer. Maintaining an equitable hiring process is imperative to our mission. All applicants are considered without regard to race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, age, mental or physical disability, marital status, protected veteran or parental status.
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Cutover is hiring a remote Product Support Analyst from UK
This is a Full Time role.