About TaskRabbit
Revolutionizing Everyday Work
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-doβs, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. Weβre looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love.
Together with IKEA, weβre creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
We are building a remote team of 15+ customer success representatives in Germany & Poland that will be in charge of improving conversions and reducing cancellations within our 6 European markets (UK, Germany, France, Spain, Portugal and Italy).Β The Customer Success Representative will perform a range of activities on a daily basis such as increasing the fulfillment rate through dedicated tools, supporting Taskers in their registration flow with high-touch calls and intervening and providing your assistance where tasks in the funnels need it most.
In your work, you will be following comprehensive standard operating procedures following your official training and on-boarding of each operational programme that you will join. We aim to live our values in every interaction and are looking for colleagues who care deeply about making everyday lives easier for our community.
Based in Germany, this is a remote first position reporting to the Operations Team Lead. Join us in creating a better everyday life for everyday people.
An Active Commitment to Equity within our Company and Platform.
We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
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