Senior Technical & Operations Specialist

Designed and maintained performance testing frameworks from scratch for large-scale enterprise banking and e-commerce systems. Executed load, stress, spike, and endurance testing, including complex parameterization and data correlation, to validate scalability and availability.

Managed infrastructure monitoring, log aggregation, and system metric tracking with Grafana and Kibana. Supported Linux, Docker, and AWS environments; optimized SQL queries for backend validation and ETL/ELT verification; and integrated testing checks into Jenkins CI/CD pipelines.

Mentored junior engineers, conducted technical mock interviews, and led knowledge-sharing sessions across cross-functional teams.

Performed functional, integration, and regression testing for enterprise manufacturing ERP applications. Created structured test scenarios and supported release quality assurance activities.

Managed defect lifecycles in Jira and collaborated directly with developers to troubleshoot and resolve system issues. Conducted backend database validation using SQL to ensure data integrity across releases.

Managed quality assurance and validation activities for complex hardware-software systems, including IoT metering infrastructure and firmware verification.

Maintained technical documentation and collaborated with core engineering teams to improve product reliability, validation processes, and system quality.

Designed custom industrial equipment and prepared manufacturing documentation for engineering and production workflows.

Programmed precision CNC machinery and supported the delivery of industrial equipment solutions.

Bachelor's Degree in Computer Science.