Business Analyst VSA
Led the end-to-end implementation of VSA’s first intranet platform on SharePoint. Defined and documented business requirements, user stories, and governance standards. Collaborated with cross-functional teams to design an intuitive intranet structure. Conducted vendor demos and negotiated pricing. Supported change management, stakeholder engagement, user training, and launch communications. Spearheaded a new SharePoint document management system and led end-user training.