Regional Operations Manager

Scaled company from 3 to 90+ staff across Jakarta, Bangkok, Manila; managed cross-border projects in multiple countries (Indonesia, Colombia, Mexico, the Philippines, Vietnam, Malaysia, Thailand, Pakistan, India, and China). Streamlined end-to-end production management from pre-production to post-production. Developed and executed comprehensive project timelines to optimize resource allocation and ensure adherence to strict deadlines. Cultivated and nurtured key client relationships, resulting in high client retention and repeat business. Standardized SOPs and reporting across 3 branches, improving efficiency and profitability. Led company to achieve “Top 3 Video Production Company” award (Indonesia & Philippines branches).

Managed 85-member kitchen team; introduced data-driven reporting for inventory and marketing. Appointed Regional QC; conducted audits across branches, aligned China regulations with Indonesian context. Compiled required reports for submission to regional government and central authorities, ensuring full regulatory compliance. Facilitated regular meetings with third-party companies to adapt food safety regulations from China to suit Indonesian work environment. Awarded “Best Quality Controller Haidilao Regional Indonesia” (2021).

Rebuilt 3 years of financial records due to invalid data, achieving 95% accuracy in daily/weekly/monthly reports. Oversaw logistics (700kg monthly shipments), warehouse stock opname, and supervised 220 staff in production. Provided Mandarin translations for cross-border operations.

Managed 4-person data analyst team across Sumatra and Batam. Improved data accuracy to 95%+, enabling faster strategic sales decisions. Awarded “Best Sales Data Analyst Division” multiple times in 2016.

GPA 3.38

Grade A

Score 265