Business Operations Specialist

I am a business administration and client operations professional with experience in financial services, account lifecycle management, and regulatory compliance.

I currently work remotely as a Business Administration Manager, where I oversee account and card lifecycle processes for corporate and individual clients. My work focuses on accuracy, timely execution, and maintaining compliance across operational workflows.

I have hands-on experience supporting KYC/KYB, onboarding, due diligence, AML-related coordination, and client request resolution. I regularly collaborate with cross-functional teams to improve service delivery and ensure that internal records and regulatory documentation remain accurate.

Previously, I worked as a Financial Analyst and Customer Relations Specialist, where I managed client transactions, monitored balances, and supported corporate actions and client communications. These roles strengthened my ability to work under deadlines, handle sensitive information, and maintain a high standard of professionalism.

My background also includes experience with e-commerce and online marketing studies, which gives me a broader understanding of business processes and customer-facing operations. I am comfortable working in structured environments that require both analytical thinking and strong coordination skills.

I am fluent in English and French, native in Russian, and open to opportunities where I can contribute to business operations, client support, compliance, and administrative excellence.