I am an operations, finance, and compliance professional with more than 18 years of experience across accounting, internal audit, executive support, and business operations. I help leaders make informed decisions through reporting, dashboards, process oversight, and cross-functional coordination.
I build efficient operational systems, standardize workflows, and create automation frameworks that improve productivity, governance, and business performance. My experience includes developing procedures, quality assurance processes, and reporting systems for operations, finance, recruiting, customer relationships, and time tracking.
I have strong finance and accounting expertise, including general ledger management, reconciliations, invoicing, collections, supplier payments, budgeting, forecasting, cost control, and audit support. I also bring extensive internal audit experience, including audit planning, working-paper review, reporting, compliance monitoring, and team supervision.
I support executives through calendar management, sensitive communications, presentation preparation, project coordination, and data-driven insights. I am comfortable managing priorities, resolving scheduling conflicts, and collaborating with stakeholders across multiple business functions.
I use Power BI, Power Query, Microsoft Office, Google Workspace, SAP, Oracle, QuickBooks Online, HubSpot, Notion, Trello, and AI tools to support reporting, automation, operations, and business growth. I also have experience in marketing support, social media management, copywriting, product research, supplier sourcing, transcription, and web and graphic design.
Partnered with the CEO to provide data-driven insights, executive dashboards, and oversight across operations, finance, and recruiting.
Built and managed Power BI models, performance dashboards, and systems for recruitment, customer relationships, time tracking, and ROI reporting. Designed automation frameworks, standardized workflows, implemented operating procedures and quality assurance systems, and optimized vendors and technology investments.
Managed the CEO's calendar, priorities, scheduling conflicts, reports, and presentation decks.
Handled sensitive internal and external communications and supported projects aligned with organizational goals.
Oversaw business operations and evaluated internal and external business affairs to identify improvement opportunities.
Developed systems and procedures, created marketing materials, and reviewed policy implementation to strengthen operational effectiveness.
Managed daily accounting activities, general ledger processes, monthly reporting, reconciliations, and year-end audit support.
Oversaw invoicing, collections, and supplier payments while supporting budgeting, forecasting, financial analysis, and cost-control activities.
Maintained site financial records and monitored project completion for head-office reporting.
Reconciled site billing, project ledgers, and asset registers; validated project cost reports and variances; and prepared material requisition and inter-site transfer summaries.
Prepared audit schedules, audit programs, staffing plans, and reporting requirements in alignment with the annual audit plan.
Reviewed working papers and finalized reports for management and the Audit Committee. Researched audit practices and supervised staff performance reviews.
Led audit planning, scheduling, and assignment allocation to deliver approved audit plans on time.
Reviewed working papers and audit reports for the Internal Audit Head, updated audit program guides, and evaluated staff performance and team capacity.
Supported internal audit activities by preparing audit schedules and working papers.
Summarized audit findings, supported audit reporting, and tracked the resolution and closure of findings.
Provided administrative and customer service support to customers.
Resolved inquiries and complaints through effective communication and issue follow-up.
Processed bank transactions and bill payments for customers.
Balanced ATM and over-the-counter activities while maintaining accurate transaction records.
Master in Business Administration, Business Administration
Master in Business Administration.
Bachelor of Science, Accountancy
Bachelor of Science in Accountancy.
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