Customer Care Assistant

I am Sherida Jules G. Asur, a dedicated Customer Care Assistant with extensive experience in customer service roles across various industries. Over the years, I have developed strong communication and problem-solving skills, enabling me to assist customers effectively and ensure their satisfaction. I take pride in providing timely resolutions and maintaining high standards of service.

My work experience includes assisting customers with inquiries, concerns, and service requests, ensuring accurate documentation of transactions, and coordinating with internal departments to improve service quality. I have worked in diverse environments, including restaurants, local government offices, and promotional agencies, which has helped me adapt quickly and work efficiently under different conditions.

I am committed to maintaining excellent customer service standards and contributing positively to team goals. My background as a CBMS Enumerator and Brand Ambassador has also equipped me with skills in data collection, survey administration, and brand promotion.

I am eager to continue growing in the customer service field, leveraging my experience to enhance customer satisfaction and operational efficiency. I am a quick learner and a team player, always willing to take on new challenges and responsibilities.

I hold a certification in Housekeeping NCII, which complements my customer service skills by emphasizing attention to detail and maintaining a clean, organized environment. I am confident that my diverse experience and dedication make me a valuable asset to any organization seeking a reliable and customer-focused professional.