Senior RevOps Coordinator

I am an experienced Senior RevOps Coordinator with a strong background in supporting Product-Led Categories and Product Success Managers. I specialise in KPI monitoring, performance tracking, and customer reporting, ensuring seamless service and product delivery. With a proven track record of managing remote teams and acting as a connector between RevOps, product teams, and customer service departments to optimise processes and calibrate operations effectively.

Throughout my career, I have successfully boosted sales and expanded product presence internationally, as a Sales Account Manager at Karas Wines. I have organised global events and product launches, significantly increasing brand visibility and improving logistics to enhance delivery performance.

My experience also includes account management roles where I have improved customer satisfaction, managed critical documentation, supported client retention and acquisition. I have an experience working in a multicultural environment, with teams and clients worldwide, adapting to diverse markets and customer needs and demands.

In addition, I have experience as a Junior KYC Analyst, where I contributed to improving customer onboarding satisfaction rate and reducing high-risk accounts by evaluating documentation, with deep knowledge in Agile methodologies. As a Scrum Master I have facilitated teams productivity and fostered collaborative environments.

I hold a Bachelor Degree in Business Administration & Project Management from Vistula University, that aligns my experience, strong business and project management skills with working theoretical understanding of diverse business strategies. I am proficient in various tools and methodologies including Agile, SCRUM, KANBAN, CRM systems, M365 products, Automation tools, etc.

I am passionate about driving business growth through operational excellence and strategic coordination, and I am eager to contribute my skills to a dynamic team focused on innovation and customer success.