Administrative Professional

I am an administrative professional with extensive experience in customer service, consultative sales, invoicing, data control, accounts receivable/payable, and inventory management. I am proficient in Excel and various digital tools to optimize processes. I am proactive, organized, and focused on service and achieving objectives.

Throughout my career, I have provided personalized attention to customers, advising them on natural products and supplements, managing sales both in-person and cross-selling, and handling cash operations including POS and transfers. I have also been responsible for inventory control, restocking, and system registration.

I have experience in administrative accounting tasks such as entering and updating client and vehicle data, issuing invoices and receipts, following up on accounts receivable with pending portfolio recovery using Excel, and managing supplier payments. I am skilled in customer support and sales assistance, as well as operating payment methods and cash registers.

My previous roles include customer service and sales at Entel Chile S.A., where I handled inquiries, complaints, and requests, sold mobile devices and internet services, supported inventory and administrative management, and consistently met commercial goals.

I hold a Bachelor’s degree in Administration of Material and Financial Resources from Universidad Experimental Simón Rodríguez in Venezuela. I am continuously improving my skills through courses in Excel, data management, artificial intelligence immersion, and administrative and accounting assistance.

I am a team player with strong organizational skills, committed to delivering excellent customer service and supporting business operations effectively.