Automotive Sales Professional

Provided personalized vehicle advisory and managed sales closing processes. Worked with high-value clients while delivering a premium customer experience. Managed and followed up digital leads throughout the sales process. Coordinated financing processes with financial institutions. Oversaw vehicle delivery coordination, after-sales support, and customer follow-up.

Negotiated payment agreements with customers under high-pressure situations. Managed objections and conflict resolution in a professional manner. Structured payment solutions based on customer financial capacity. Assisted Canadian customers while maintaining strong communication and service standards.

Verified customer information for loan applications within the U.S. market. Validated identity, employment, and financial information provided by clients. Evaluated and followed internal approval and verification processes.

Performed basic maintenance services and general vehicle inspections. Managed inventory and coordinated with suppliers. Prepared vehicles for technical inspections (RITEVE). Provided direct customer support and operational assistance. Assisted with daily workshop operations and vehicle preparation.

Manages the full sales process from lead generation to deal closing. Generates leads through Facebook Marketplace, Instagram, and WhatsApp Business. Negotiates directly with clients while providing personalized commercial follow-up. Coordinates vehicle viewings, deliveries, and after-sales experience. Creates commercial content for vehicle promotion and customer acquisition.