Sales Leader

Rate, USD
$22 / hour
Work schedule
Full Time,
Language skills
English
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About me

High achieving professional with 10 years of experience in the Sales and Customer Support industry. Looking for a supervisor position role within a company where my background of problem solving and team building will contribute to a positive work environment that is results focused.




Education

1997-1999 Diploma @ Paul R Wharton High

Experience

04/23 Retail Store Manager @ AT&T

β€’Retail Store Manager in charge hiring, training and scheduling of representatives.
β€’Maintain weekly inventory to ensure consistent standard is met.
β€’Worked directly with customers to open new accounts and upgrade devices
β€’Boosted sales by focusing on customer needs and building profit.

04/2019-03/2023 Customer Service and Trainer @ T-mobile

β€’worked directly with customers to to customize a personalized experience to address both questions and concerns .
β€’Handled escalation calls with the goal to problem solve and retain customers
β€’Train new employees to comply with company objectives and meet monthly metrics

05/2016-03/2019 Sales Manager @ Sprint

β€’Main manager in charge hiring, training and scheduling of representatives.
β€’Maintain weekly inventory to ensure consistent standard is met.
β€’Worked directly with customers to open new accounts and upgrade devices
β€’Boosted sales by focusing on customer needs and building profit.


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