Senior Customer Service Representative
- Location
- United States
- Rate, USD
- $28 / hour
- Work schedule
- Part Time,
- Language skills
- English
- Available for Hire
- Yes
About me
From 2017 to 2019, I worked as a mentor in technology and education at Oakland University. Then starting in 2019, I started as a senior customer service representative in which I’ve continued to in while obtaining knowledge to enter into the legal field. I am open and able to adapt to new situations easily while maintaining high performance and being a team player.
Professional area
Education
- 2016 to 2022 Bachelor's Degree, International Relations @ Oakland University
- 2023 to 2024 Certification @ Oakland University
Paralegal Program approved by the ABA (American Bar Association).
Experience
- July 2017 to April 2019 C.O.R.E Ambassador @ Center for Multicultural Initiatives, Oakland University
Create an environment to buld a strong academic foundation for firt-year students while also easing their transition from high school to college life. Provided mentees with support services and guidance on achieving professional skills.
- November 2017 to December 2018 Technological Student Mentor @ Student Techonology Center, Oakland University
The headquarters to assist beginner students looking to learn basic technology skills to expert students seeking to hone in and increase their skills. The goal is to provide each individual the promotion, instruction, and support of technology literacy.
- July 2019 to Present Senior Universal Advisor @ Morley Companies, Inc
Working and providing detailed information between customers and automotive dealership personnel for General Motors to resolve vehicle and company concerns in an efficient way. I have been a senior advisor sicne 2019, special project team for Canadian Customers (December 2019 to March 2022), and assisting customer’s who experienced delays for 20 days on our Part Delay team (March 2022 to present).
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