Customer Success Manager | Key A Manager
- Location
- Brazil
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English, Portuguese, Spanish
- Available for Hire
- Yes
About me
Results-driven professional with 8 years of expertise in Sales, Account Management, and Customer Service. Proven track record in onboarding and nurturing clients, enhancing user adoption, and ensuring exceptional customer satisfaction. Skilled in providing exceptional post-sales support and driving customer loyalty. In a previous role, led the expansion of the sales team, contributing to an achievement of over $1,000,000 in revenue within the first year with the company. Exceptional organizational, negotiation, and problem-solving skills. Proficiency in Microsoft Office (Word, Excel, and PowerPoint). Fluent in English, Spanish, and Portuguese.
Professional area
Skills
Account ManagementAdaptabilityB2BBusiness DevelopmentClient Relationship ManagementClient RetentionClient SupportCommunicationCustomer CareCustomer RelationshipCustomer RetentionCustomer ServiceCustomer SuccessEnglish languageFlexibleInternational communicationMicrosoft OfficeMicrosoft ProjectOnboardingPortuguese languageProactivityProject ManagementPublic SpeakingPunctualSalesSales ManagementSales OperationsSpanish languageTeam PlayerTeamwork
Education
- March 2021 - July 2022 Masters @ Puc minas
Experience
- Jan 2023 - current Customer success manager @ Renthub
- Oct - dec 2019 Customer care specialist @ Novartis
- Jul 2016 - oct 2017 Key account manager @ Imprenta mariscal
- January - November 2015 Key account manager @ Easy taxi
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