Customer Service

•Served as a Fellow at Morgan Park High School, providing math instruction to students in 9th grade.
• Developed and implemented individualized lesson plans based on student needs and state academic standards
• Monitored student progress and identified areas of improvement, providing individualized tutoring and guidance
• Facilitated student understanding of math concepts through hands on activities and differentiated instruction

• Responsible for providing customers with coffee drinks and other food and beverage items
• Welcomed customers, answered questions and took orders in a friendly and professional manner
• Followed all health and safety regulations to maintain cleanliness and hygiene at all times
• Maintained accurate cash register operations and balanced the cash drawer daily
• Assisted in stocking and inventory of food and beverage products

• Handled cash transactions accurately with knowledge of PointofSale (POS) system
• Greeted customers and provided courteous customer service
• Assisted customers with locating items in store and providing product information
• Followed safety and security regulations and reported any suspicious activity
• Maintained a clean and professional working environment

• Astent inquiriewith dayroday operations, including phone cl, email, and.
• Developed and maintained filing system for hard copy documents
• Prepared and distributed reports
• Attended internal and external meetings to discuss project progress and any changes to project plan