Senior Customer Success Manager
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time, Contract,
- Language skills
- English
- Available for Hire
- Yes
About me
With over 10 years of experience in the payment technology industry, I am a passionate customer success manager who delivers high-quality solutions that improve financial outcomes and consumer experience for a wide variety of organizations. My core competencies include project management, relationship management, data storytelling, and cross-functional team leadership. I have successfully managed key client relationships with companies such as Lowe’s, Walmart, Belk, and several health networks, ensuring their satisfaction and success with products and services.
Professional area
Education
- May 2011 Bachelor of Science @ UNC at Charlotte
Actuarial Science Major
Actuarial Science Club President- December 2024 MBA @ Wake Forest University
Experience
- 07/2023 Customer Success Manager @ IMPLAN
- 05/2021 Senior Manager, Client Success @ R1 RCM
Promoted through Acquisition of VisitPay
- 05/2014 AVP, Field Sales @ Synchrony
2 promotions during tenure
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