Senior Business Analyst – Health Insurance (Fully Remote)

Remote from: Poland
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Business Development
Employment type: Full Time,
Job posted: 25 May 2026
Apply before: 25 Jun 2026
Experience level: Senior
Views / Applies: 20 / 7

To empower all insurance companies to make insurance 100% digital and accessible to everyone.

Insurance
2017

AI Summary

CoverGo is seeking a Senior Business Analyst with health insurance experience to join their fully remote team. The role involves working with clients and technical resources to identify business problems, gather requirements, and design system modifications. The ideal candidate has 5+ years of BA experience, expertise in Agile/Scrum, and a background in health insurance. CoverGo is a leading insurtech company working with major insurers like AXA and Bupa. The position offers competitive compensation, flexible leave, and a remote work environment.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires 5+ years of experience and domain knowledge in health insurance, but it's a standard senior BA position with clear responsibilities and support.

Salary Analysis

AI Insight The offered salary is not specified, but based on US market data, the median salary for a Senior Business Analyst in health insurance is around $95,000. This role is fully remote, which may allow for geographic flexibility.

Key Skills

Business Analysis Health Insurance Agile Scrum Requirements Gathering User Stories UAT Process Documentation Insurtech Remote Work

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Senior Business Analyst position at CoverGo. With over 5 years of experience as a Business Analyst in the health insurance industry, I have a strong track record of gathering requirements, designing solutions, and facilitating Agile processes. I am particularly drawn to CoverGo's mission of digitizing insurance and its fully remote culture.

In my previous role, I successfully led requirements gathering for a major claims system upgrade, resulting in a 20% improvement in processing time. I am proficient in creating user stories, conducting UAT, and collaborating with cross-functional teams. I hold a degree in Business and have completed LOMA certifications.

I am confident that my skills and experience align well with the needs of this role. Thank you for considering my application. I look forward to the opportunity to contribute to CoverGo's success.

Sincerely,
[Your Name]

Possible Interview Questions

Describe your experience working as a Business Analyst in the health insurance industry. What specific projects have you worked on?

I have over 5 years of experience as a BA in health insurance, working on projects such as implementing a new claims processing system and automating underwriting workflows. I gathered requirements from stakeholders, created user stories, and coordinated with developers to deliver solutions on time.

How do you approach gathering requirements from clients who may not know what they need?

I use a combination of techniques such as structured interviews, workshops, and process observation. I also create prototypes or mockups to help clients visualize the solution. I ask probing questions to uncover underlying needs and validate requirements through iterative feedback.

Can you give an example of a complex test case scenario you created and how it ensured quality?

For a policy administration system upgrade, I created test cases covering various policy types, billing cycles, and exception scenarios. I also included negative testing for invalid data inputs. This comprehensive approach helped identify critical bugs before UAT, ensuring a smooth rollout.

How do you prioritize competing requirements from different stakeholders?

I use a prioritization framework like MoSCoW or value vs. effort matrix. I facilitate discussions with stakeholders to align on business value and urgency. I also consider dependencies and technical feasibility. The product owner makes the final call, but I provide data-driven recommendations.

Describe your experience with Agile and Scrum. How do you ensure effective collaboration in a remote environment?

I have worked in Scrum teams for 4 years, participating in daily stand-ups, sprint planning, and retrospectives. For remote collaboration, I use tools like Jira and Confluence, and ensure clear communication through regular video calls and asynchronous updates. I also encourage team bonding activities to maintain morale.

Top 3 Reasons To Join Us

Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We’re an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do:

Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned

What We Need:

Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus

Why You’ll Love Working Here

Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance

CoverGo Company Video

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