About this role.
This Service Sales role at Agilent focuses on selling CrossLab Services and solutions to pharmaceutical and biopharmaceutical customers in the Chungcheong Province of South Korea. The position acts as the primary interface between Agilent and clients, driving revenue growth through new and existing opportunities. The ideal candidate holds a Bachelor's degree in a scientific field and has a solid understanding of pharma lab workflows, including QC, analytical testing, and regulatory compliance. This role requires frequent travel (50%) and offers remote work flexibility, emphasizing strong communication and independent territory management.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Cover letter sample
Dear Hiring Manager,
I am writing to express my strong interest in the Service Sales position at Agilent. With a Bachelor's degree in Chemistry and over five years of experience in pharmaceutical sales, I have developed a deep understanding of lab workflows and customer needs in QC and R&D environments. My track record of exceeding sales targets and building lasting client relationships aligns well with the responsibilities outlined in the job description.
In my previous role at a leading scientific distributor, I successfully managed key accounts in the biopharmaceutical sector, driving revenue growth through consultative selling and cross-functional collaboration. I am particularly skilled in identifying customer pain points and positioning tailored solutions, which I believe will enable me to effectively represent Agilent's product portfolio.
I am excited about the opportunity to work remotely while traveling within the Chungcheong Province to serve customers. My strong communication skills and ability to work independently make me a perfect fit for this role. I look forward to the possibility of discussing how my experience can contribute to Agilent's continued success.
Sincerely,
[Your Name]
Sample interview questions
In my previous role, I used a consultative approach by first understanding the customer's lab challenges, such as method validation and regulatory compliance. I then positioned Agilent's solutions to address those specific pain points, which resulted in a 20% increase in contract renewals.
I prioritize accounts based on potential revenue and strategic importance, using CRM tools to track visits and opportunities. I schedule my travel in blocks to maximize efficiency while maintaining regular virtual check-ins with key decision-makers.
I analyze customer service histories and equipment age to identify opportunities for preventive maintenance or extended warranties. I then demonstrate the long-term cost savings and reliability benefits, often proposing tailored service agreements.
I subscribe to industry newsletters, attend webinars, and participate in Agilent's internal training. I also leverage customer interactions to understand emerging compliance requirements, such as new FDA guidelines.
A client was frustrated with instrument downtime. I coordinated with service engineers to provide expedited repairs and arranged a temporary loaner unit. I then offered a free training session to prevent future issues, which restored trust and led to a multi-year service contract.
Job Description
- Responsible for selling Agilent products and solutions, including CrossLab Services, to pharmaceutical and biopharmaceutical end-user customers.
- Acts as the primary interface between Agilent and customers, representing the company to customers and customers to the company in all sales-related activities.
- Drives revenue growth by generating new and existing sales opportunities within assigned named accounts and/or territory, primarily in the Chungcheong (충청) Province.
- Develops and executes account strategies for pharma, biopharma, API, and CDMO customers, aligned with Agilent’s business objectives.
- Promotes and sells Agilent products, systems, software, and services; proactively informs customers of new product introductions and regulatory-related solutions.
- Identifies customer needs related to QC, QA, R&D, and manufacturing environments, and positions appropriate Agilent solutions.
- Creates, monitors, and continuously improves lead generation and opportunity pipeline plans.
- Builds and maintains strong, long-term relationships with key decision makers and influencers at customer sites.
- Ensures high customer satisfaction through professional sales engagement and collaboration with internal teams.
- Encourages customer utilization of Agilent digital tools and online sales platforms, where appropriate.
Qualifications
- Bachelor’s degree in Chemistry, Pharmacy, Biotechnology, Life Science, or a related scientific field.
- Solid understanding of pharma laboratory workflows, such as QC, analytical testing, method validation, or regulatory compliance (GMP environment).
- Strong communication, presentation, and negotiation skills.
- Ability to work independently within a defined territory while collaborating effectively within a team.
- Willingness to travel frequently within the assigned territory (mainly Chungcheong Province).
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:
50% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Sales
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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