Travel Consultant, Corporate

Remote from: APAC, Australia
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Customer Success
Employment type: Full Time,
Job posted: 10 Jun 2026
Apply before: 10 Jul 2026
Experience level: Midweight
Views / Applies: 18 / 4

About company

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel.

Leisure, Travel & Tourism
2006

Actively Hiring

AI Summary

This Corporate Travel Consultant role at BCD Travel involves managing travel reservations for corporate clients via phone, email, and chat. The ideal candidate has at least three years of corporate travel agency experience and proficiency in GDS Sabre. The position offers flexible working hours and remote opportunities, based in Sydney with hybrid options. It requires strong English communication skills and knowledge of travel regulations. BCD Travel emphasizes a supportive and inclusive work environment.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires three years of experience and specialized software skills, but it is not entry-level or highly technical, making it moderately challenging.

Salary Analysis

AI Insight The offered salary is not specified, but for a Corporate Travel Consultant in the US, the market range is $35,000 to $60,000 per year. A median of $45,000 is typical, which is competitive for the role's requirements.

Key Skills

Travel Consulting GDS Sabre Corporate Travel Customer Service Travel Policy Reservations Communication Problem Solving Attention to Detail Travel Industry

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Corporate Travel Consultant position at BCD Travel. With over three years of experience in corporate travel management and strong proficiency in GDS Sabre, I am confident in my ability to provide exceptional service to your clients. My skills include managing complex itineraries, ensuring compliance with travel policies, and delivering cost-effective solutions.

I thrive in fast-paced environments and am adept at using various communication channels to assist clients. I am also committed to continuous improvement and would welcome the opportunity to contribute to BCD's success. Thank you for considering my application.

Sincerely, [Your Name]

Possible Interview Questions

Can you describe your experience with GDS Sabre and how you use it to manage corporate travel bookings?

I have over three years of extensive experience with GDS Sabre, using it to search for flights, hotels, and car rentals, and to make reservations in compliance with company travel policies. I am proficient in creating itineraries, managing changes, and using fare rules to find the best options for clients.

How do you handle a situation where a client's travel policy conflicts with their travel preferences?

I would first explain the policy constraints to the client and offer alternatives that meet their needs while staying within policy. If necessary, I would escalate to a manager or suggest an exception process. My goal is to balance client satisfaction with policy adherence.

Describe a time when you had to deal with a travel disruption, such as a flight cancellation. What steps did you take?

I immediately contacted the client to inform them of the disruption and explored all available options, including rebooking on another airline or rerouting. I also monitored for any compensation and kept the client updated until the issue was resolved, ensuring minimal impact on their trip.

How do you prioritize multiple client requests during peak times?

I assess the urgency of each request, prioritizing clients with imminent travel deadlines or disruptions. For non-urgent requests, I communicate expected response times. I also use system tools to queue tasks and sometimes collaborate with team members to distribute workload.

What do you consider the most important skill for a corporate travel consultant and why?

Attention to detail is most important because even a small mistake in flight times or visa requirements can significantly impact a client's travel. It ensures accuracy in reservations, compliance with policies, and ultimately builds trust with clients.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Consultant, Corporate

This is a full time permanent position with BCD Australia
If you are based in Sydney NSW, then this role is hybrid

As a Corporate Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? If so, then you may be a great fit, to work with BCD Travel’s corporate clients to support them with their travel requirements. Does this sound like you? – Read on!

As a Corporate Travel Consultant, you will

Search and confirm travel reservations for our corporate clients, using various forms of communication modes, including phones, email and live chat
Strong understanding of a client travel policy and can consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

About you

Proven experience as a travel agent, with a minimum of three (3) years’ experience working for a travel management company on managing corporate travel arrangements
Mid to advanced level skills in GDS Sabre
Strong verbal and written communication skills in English
Solid working knowledge of the travel industry, policies, procedures, and processes
Must have full working rights in AU

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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