Strategic Account Executive, SaaS Sales (Remote – US)

Remote from
USA
Salary, yearly, USD
65,000 - 65,000
Department
Sales
Employment type
Full Time,
Job posted
Apply before
22 Jul 2026
Experience level
Director
Views / Applies
27 / 2

About Yelp, Inc

Yelp is a platform that connects people with great local businesses through crowd-sourced reviews and ratings.

Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

Yelp is seeking a Strategic Account Executive for its Restaurants division to drive SaaS sales of Yelp Reservations and Waitlist. This remote role (excluding Bay Area) involves managing the full sales cycle from prospecting to closing, with a focus on restaurant technology solutions. Candidates need 3+ years of outbound SaaS sales experience and a bachelor's degree, plus strong communication and pipeline management skills. The role offers a base salary of $65,000 plus performance incentives, with benefits like medical, PTO, and professional development reimbursement. Yelp emphasizes a supportive culture with career growth and a mission to connect people with local businesses.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight This role is challenging due to the fast-paced environment, requirement to manage the full sales cycle independently, and the need to consistently exceed monthly sales goals. The complexity of selling SaaS to restaurants and adapting quickly to client needs adds to the difficulty.

Salary Analysis

Median Below Market
USD65,000
US Market
USD70k – 150k
0 USD165k
AI Insight The base salary of $65,000 is below the typical market range for this role, which spans $70,000 to $150,000 depending on experience and location. However, the total compensation includes performance-based incentives that can significantly increase earnings. The benefits package, including medical, PTO, and professional development, adds value.

Key Skills

SaaS Sales Strategic Account Management Full-Cycle Sales Prospecting Closing Pipeline Management Salesforce Communication Negotiation Restaurant Technology

Dear Hiring Manager,

I am excited to apply for the Strategic Account Executive position at Yelp. With over 3 years of experience in outbound SaaS sales and a proven track record of exceeding quotas, I am confident in my ability to drive the full sales cycle for Yelp Reservations and Waitlist. My background includes prospecting, qualifying leads, and closing deals, along with expertise in Salesforce and pipeline management.

I am particularly drawn to Yelp's mission of connecting people with great local businesses. Having worked with restaurant technology, I understand the value of efficient reservation and waitlist systems. I thrive in fast-paced environments and am skilled at adapting product recommendations to client needs.

I look forward to the opportunity to contribute to Yelp's growth and would love to discuss how my sales experience aligns with your team's goals. Thank you for considering my application.

Sincerely, [Your Name]

Can you walk me through your typical sales process from prospecting to closing?
I start by identifying target accounts through research and lead generation tools. I then reach out via cold calls or emails to schedule discovery calls. During the call, I ask probing questions to understand the restaurant's pain points and goals. I tailor a solution using Yelp's products, handle objections, and present a compelling ROI. Finally, I negotiate terms and close the deal, ensuring a smooth handoff to the implementation team.
How do you prioritize and manage your pipeline in a fast-paced environment?
I use a CRM like Salesforce to track leads and opportunities. I categorize them by deal size, stage, and close date. I allocate time daily for prospecting, follow-ups, and meetings. I also set weekly quotas for activities like calls and demos. By focusing on high-value opportunities and maintaining a disciplined schedule, I ensure consistent progress toward my goals.
Describe a time you overcame a tough objection from a prospect. How did you handle it?
A restaurant owner was concerned about the cost of Yelp Reservations. I asked about their current reservation system and how much they spent on no-shows. I calculated potential savings and revenue from increased bookings, presenting a clear ROI. I also offered a trial period to alleviate risk. They agreed to a pilot and eventually became a long-term client.
Why do you want to work at Yelp specifically?
I admire Yelp's commitment to helping local businesses thrive, especially restaurants. The company's culture of empowerment and growth aligns with my career goals. I also appreciate the collaborative remote environment and the opportunity to sell innovative products that directly impact restaurant success.
How do you stay motivated when facing rejection or slow periods?
I view rejection as a learning opportunity—I analyze what went wrong and adjust my approach. I also set small daily goals to maintain momentum. I remind myself of the bigger picture: helping restaurant owners succeed. Finally, I seek feedback from managers and peers to continuously improve.

Summary

*Please note that while this role will operate remotely, it is required that the candidate resides in the United States (EXCLUDING THE BAY AREA).*

Do you love to dine out? Are you passionate about helping restaurant owners succeed? Our mission at Yelp is to connect people with great local businesses, and that starts with people like you. Yelp Reservations and Yelp Waitlist are powerful tools that reach and engage diners with an unforgettable experience on the largest restaurant discovery platform in the world.

The Yelp Restaurants division is growing, and we’d love to have you join us. As a Strategic Account Executive, you will help lay the groundwork and foundation that will lead to the long-term success of this department. You’ll have the opportunity to run the full sales cycle, from prospecting to closing, and everything in between. At Yelp, you chart the course, and we’ll guide you there. As you progress in your career, you will unlock increased compensation, title, and responsibilities to keep you moving in the right direction.

Yelp is where you can be part of an empowering mission and build a rewarding career that grows with you. Yelp is powered by a global community of collaborative people with shared values. We’re tenacious individuals who believe in our mission to connect people to great local businesses. Yelp is a remote workplace where your work makes a difference, where you are seen as a whole person, and where you will grow with our support and guidance. If you’re looking for a career (not a job) with a company that is invested in you as a whole person, from personal development, compensation, training, and more, we know just the place.

What you’ll do:

  • Manage your own book of business through prospecting & disciplined pipeline management
  • Drive the full sales cycle primarily through inside sales: make introductory calls, assess business goals through qualifying, and close the deal
  • Become an expert in Yelp’s full suite of products: Yelp Reservations, Waitlist, Connect and Advertising, and understand the value proposition for each
  • Be knowledgeable of other restaurant solutions available in the market that help restaurant owners grow their business
  • Adapt product recommendations quickly to suit the client needs – asking probing questions and handling objections will be critical to your success
  • Achieve and consistently exceed monthly sales goals

What it takes to succeed:

  • Hold a Bachelor’s degree and/or 3 or more years of outbound sales experience selling SaaS solutions
  • Have experience with restaurant technology (reservation systems, waitlist systems, front-of-house mgmt tools) is a plus
  • Have excellent communication skills – no fear of the phone
  • Have general computer and email proficiency, experience with Salesforce is a plus
  • Have a positive attitude and a drive to win
  • Have the ability to effectively prioritize tasks and manage time within a fast-paced environment
  • Have an appetite for learning! You’re keen on turning training and feedback into action and continuous self-improvement
  • Are committed to a high standard of integrity and work ethic
  • An excellent listener, assertive, persistent, and persuasive – show us your grit!
  • Genuinely curious about people, local restaurants, and possess the innate ability to inspire passion in others
  • Adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn’t an option

What you’ll get:

  • Effective your first day: Full medical, vision, and dental 
  • Mental health support and services via Modern Health
  • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness subsidy
  • Flexible spending account
  • 401(k) retirement savings plan
  • Employee stock purchase plan
  • Professional development reimbursement
  • Work from home reimbursement
  • Compensation base salary is $65,000 annually + performance based incentives
  • For more information about US benefits at Yelp, please check out this link

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual’s location and experience.  We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate’s criminal background check will be subject to an individualized assessment that takes into account the candidate’s specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote #LI-ML1

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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