Product Lead – Experience

Remote from
Europe, Norway
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Employment type
Full Time,
Job posted
Apply before
29 Jul 2026
Experience level
Senior
Views / Applies
19 / 1

About Enode

We deliver the infrastructure to control energy devices through apps and optimize them for both consumers and the grid.

Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

This is a senior Product Lead role at Enode, a company building the infrastructure layer for the energy grid. The role involves defining the vision and strategy for the customer platform that connects energy companies, consumers, and OEMs. Key responsibilities include owning the platform roadmap, improving time-to-value, driving self-service at scale, and building data products. The ideal candidate has significant B2B product experience, preferably in a B2B2C structure, and understands APIs, SDKs, and data flows. This is a high-impact position in a fast-paced, autonomous environment.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight The role requires a combination of strategic vision, deep technical understanding, and cross-functional leadership across multiple stakeholder groups, making it highly challenging.

Salary Analysis

Median Market Rate
$165,000
US Market
$120k – 220k
0 $242k
AI Insight The job posting does not specify a salary range, but for a Product Lead role in the energy tech sector (US market), the median is estimated at $165,000. This is competitive for the role's seniority and impact, though the final offer may vary based on experience and location.

I am excited to apply for the Product Lead - Experience role at Enode. With extensive experience in B2B SaaS and platform products, I have successfully defined product strategies that drive retention and expansion across multiple customer segments. My background includes working closely with engineering teams to build API-driven solutions and developer tooling, ensuring seamless integrations and excellent time-to-value.

At my previous company, I led the transformation of our customer platform from operational tooling to a strategic intelligence layer, reducing onboarding time by 40% and increasing self-service adoption. I am particularly drawn to Enode's mission of enabling the energy transition through smart device orchestration.

I bring a strong cross-functional approach, having collaborated with Sales, Support, and Customer Success to launch products that resonate across B2B2C ecosystems. I look forward to the opportunity to drive Enode's platform vision and contribute to a sustainable energy future.

How would you approach defining the product vision for a platform that serves three distinct user groups: energy companies, consumers, and OEMs?
I would start by conducting in-depth research with each group to understand their unique needs and pain points. Then, I would identify overlapping areas where the platform can deliver value across all three, such as improving device activation rates or providing actionable insights. The vision would be to create a seamless experience that connects these stakeholders, with clear metrics for each group.
Can you describe a time you turned a complex B2B2C product into a self-service success?
At a previous company, we had a platform for retailers and their customers. I led the redesign of the onboarding flow based on user testing, reducing the number of steps and adding in-context guidance. We also implemented automated validation and error messages. This led to a 50% increase in self-service activation and a 30% reduction in support tickets.
How do you balance the needs of commercial outcomes with a great user experience?
I believe commercial outcomes are a byproduct of great UX. I focus on building features that solve real user problems, which naturally drives retention and expansion. I use metrics like time-to-value and net promoter score to align product decisions with business goals. Regular stakeholder feedback ensures we stay on track.
Describe your experience with APIs and developer tooling. How do you ensure product decisions resonate with technical users?
I have worked closely with engineering to define API endpoints and SDKs. I regularly test the developer experience by using the APIs myself and gathering feedback from early adopters. I also prioritize documentation and sample code, as they are crucial for adoption. Holding hackathons with internal and external developers helps validate our approach.
How would you measure the success of the platform beyond typical product metrics?
Beyond usage metrics, I would focus on business outcomes like customer retention, expansion revenue, and cost-to-serve reduction. For the B2B2C aspect, I would track end-user activation and engagement as leading indicators. Additionally, qualitative feedback from customers and OEMs would be key to assessing strategic value.

About Enode

The grid was built for predictable, centralised power. Today it’s absorbing intermittent supply from grid scale solar and wind, alongside dynamic demand from EVs, heat pumps, and home batteries. The missing piece is software that can connect and orchestrate these devices at scale.

Enode provides the infrastructure layer that makes this possible. Our Connect API gives energy companies a single integration to 1000+ devices across 80+ brands. Our optimisation tooling gives energy companies the building blocks to manage those devices locally – think smart charging for EVs. Our Flex product turns those connected devices into a flexible, controllable asset for energy companies.

We work with device manufacturers across the energy hardware ecosystem – from EV brands to heat pump and solar inverter producers. Our customers are energy retailers, utilities, and traders building the next generation of energy services. We’re backed by Y Combinator, Lowercarbon Capital, and Creandum.

The decisions made now will shape how the energy system gets built. We’re looking for people who take ownership, move fast, and care deeply about the role technology can play in the energy transition.

What we’re looking for:

Enode’s infrastructure sits inside some of the most ambitious consumer energy products in Europe. The customer platform is how our customers and OEM partners manage, monitor and scale their integrations with us. Right now it’s operational tooling. This role exists to turn it into a strategic layer that makes Enode indispensable.

You will define what the customer platform becomes: a proactive intelligence layer that helps our customers connect, optimise and scale their asset pools, and helps OEM partners understand how their hardware performs in real flexibility use cases.

We serve three sides of an ecosystem: the energy companies that integrate us, the consumers whose chargers, batteries and inverters run through Enode, and the OEMs who manufacture those assets. The platform needs to work for all three. You will hold that vision from first principles through to commercial outcome.

In this role you will own:

  • The platform vision and roadmap. Define the strategy, defend it under challenge, and frame it commercially around retention, expansion and cost to serve.

  • Time to value. Own onboarding as a product. Define what “activated” looks like at both layers: the customer’s integration is live, and their end users are connecting and staying connected. The second layer is where B2B2C platforms quietly fail. You will fix that.

  • Self serve at scale. Ruthlessly prioritise automation and in-platform guidance to reduce cost to serve as the customer base grows.

  • Data as a product. Lead discovery and delivery of insights that help customers evaluate performance, spot churn risk, and make evidence-based decisions. Extend that intelligence to OEM partners.

  • Positioning and enablement. The messaging, launch craft and commercial enablement are yours.

Key Success Metrics:

  • Time from sign-up to first live use case.

  • Activation at both layers.

  • Self serve resolution rate trending down as the base grows.

  • OEM partners deepening their integrations.

  • A clear line from your north-star metrics to retention, expansion and P&L.

This role is right for you if:

  • You have significant B2B product experience on platform, developer tooling or B2B SaaS, ideally in a B2B2C structure where your direct customer and the end-user were different people.

  • You connect product metrics to commercial outcomes, and you’ve launched across Sales, Support and Customer Success in a way other teams have borrowed from.

  • You understand APIs, SDKs and data flows, and communicate fluently with engineers. You test-drive what you ship.

  • You use AI in your day-to-day product work and have a developed, defensible view on where it belongs in a product and where it doesn’t.

  • Your specs and frameworks become reference points for other PMs. You are direct about where the bar isn’t high enough.

  • Bonus: energy tech, IoT or climate experience; experience shipping LLM-powered product capabilities; experience where documentation and onboarding were the growth channel.

What we offer:

  • Opportunity to join and impact an early-stage climate tech startup with global aspirations as we scale.

  • A mission-driven, fun and caring environment with high drive and ambition.

  • Competitive compensation, including a very attractive employee option program – you’re part of our journey.

  • Access to best in class AI tooling, we think the ceiling on what a small team can do has fundamentally shifted, and we want you to feel that.

  • Remote-first in Europe, with the option of attending an office in Oslo or receiving a co-working pass on demand.

  • Three annual off-sites to connect with the team in exciting & fun places.

  • Flexible, human-first culture.

  • Stipend for setting up your home office.

——————————————————————————————

A few things to note:

  • Enode is an equal opportunities employer. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

  • Our values are integral to the way we work and are embedded into all our hiring processes. You can read more about our values here.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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