Sales Support Associate – Nashville, TN

Remote from: USA
Salary, yearly, USD: 50,000 - 65,000
Department: Sales
Employment type: Full Time,
Job posted: 5 Jul 2026
Apply before: 5 Aug 2026
Experience level: Midweight
Views / Applies: 45 / 3

About EOS

Global simplicity with full transparency, from people you can trust and a culture that delivers

AI Summary

This Sales Support Associate role at EOS IT Solutions involves engaging with potential clients, supporting account teams, and promoting AV products and services. Key responsibilities include lead qualification, sales presentations, closing sales, and CRM management. The ideal candidate has at least 3 years of inside sales experience, strong communication skills, and familiarity with CRM software like Salesforce. The position offers a salary range of $50,000 to $65,000 and is remote. It is a collaborative and results-driven environment focused on customer satisfaction.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires 3 years of inside sales experience and technical aptitude, but it is not a senior position, making it moderately difficult.

Salary Analysis

AI Insight The offered salary range of $50,000-$65,000 is competitive for a Sales Support Associate role in the US, aligning well with market rates for inside sales positions with similar experience requirements.

Core Skills Required

Inside Sales CRM Management Lead Qualification Sales Presentations Customer Relationship Management Salesforce AV Technology Communication Skills Sales Reporting Remote Work

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my strong interest in the Sales Support Associate position at EOS IT Solutions. With over three years of inside sales experience and a proven track record of exceeding targets, I am confident in my ability to drive sales growth and support your account teams effectively.

My expertise in CRM tools like Salesforce, combined with my technical aptitude in AV products, makes me a strong fit for this role. I am skilled in lead qualification, virtual presentations, and closing sales, and I thrive in collaborative environments focused on customer satisfaction.

I am eager to contribute to EOS's success and would welcome the opportunity to discuss how my skills align with your needs. Thank you for considering my application.

Sincerely, [Your Name]

Sample Interview Questions

Can you describe your experience with inside sales and how you have met or exceeded targets in the past?

In my previous role, I consistently exceeded quarterly sales targets by 15% through proactive lead generation and effective pipeline management. I used Salesforce to track activities and prioritized high-potential leads.

How do you handle a situation where a potential client is not familiar with AV technology?

I focus on explaining the benefits in simple terms, using analogies and clear examples. I ask questions to understand their needs and tailor the presentation to show how our solutions solve their problems.

Describe your experience with CRM software. Which tools have you used and how have you leveraged them?

I have extensive experience with Salesforce, including managing leads, opportunities, and dashboards. I use CRM to track interactions, set reminders, and generate reports to analyze sales performance.

Tell me about a time you collaborated with a sales team to close a deal. What was your role?

I worked with account managers to support a major client. I qualified leads, provided product demos, and coordinated with technical experts to address client questions. Our collaboration led to a $200K contract.

How do you stay organized and prioritize tasks in a fast-paced sales environment?

I use a combination of CRM tasks and a daily priority list. I focus on high-impact activities like lead follow-ups and demo scheduling, while setting aside time for less urgent tasks.

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Sales Support Associate, you will play a key role in driving sales growth by engaging with potential clients, supporting account teams, and promoting our AV products and services. You’ll be responsible for identifying opportunities, qualifying leads, and closing sales while maintaining high standards of customer service and collaboration.

KEY RESPONSIBILITIES:

Client Engagement: Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships.
Sales Support: Provide commercial support to customers, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting.
Product Expertise: Develop in-depth knowledge of AV products and services. Communicate features and benefits effectively to prospective clients.
Lead Qualification: Assess and qualify leads from various sources to determine sales potential.
Sales Presentations: Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions.
Closing Sales: Drive the closure of sales orders and follow up on leads to meet sales targets.
CRM Mastery: Use CRM tools to maintain accurate records, manage leads, and track sales activities.
Collaboration: Work closely with external sales teams and technical experts to resolve customer queries.
Sales Reporting: Generate and analyze sales reports to provide insights and improve strategies.
Customer Satisfaction: Ensure exceptional service by responding promptly and professionally to client inquiries.

ESSENTIAL CRITERIA:

Minimum 3 years of experience in inside sales or a related field.
Strong communication and interpersonal skills with the ability to explain technical concepts clearly.
Familiarity with CRM software (e.g., Salesforce, Jira).
Proven ability to meet and exceed sales targets.
Technical aptitude and quick learning of AV products and solutions.
Self-motivated and results-driven with a passion for sales and customer service.

DESIRABLE CRITERIA:

Previous experience in audiovisual technology sales.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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Pay Range

$50,000—$65,000 USD

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