About this role.
This remote role is for a licensed mental health professional based in Russia, providing therapy through asynchronous text chat and scheduled video sessions via the ifeel platform. The position offers flexibility in scheduling and location, with administrative client matching and marketing handled by the company. Responsibilities include delivering effective therapeutic support, maintaining client records, and collaborating with a multidisciplinary team. Ideal candidates have a Master's degree, active license, fluency in Russian and English, and experience with digital communication tools. This is an opportunity to make a meaningful impact in a global digital mental health community.
Role DNA
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Job Complexity
4/5Pace & Pressure
3/5Autonomy Level
4/5Communication Load
4/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Team,
I am excited to apply for the Mental Health Professional position at ifeel, as your mission to make mental health care accessible globally deeply resonates with me. With a Master's degree in Psychology and a current license to provide therapy in Russia, I bring over five years of experience supporting clients through both text-based and video therapy modalities.
My strength lies in creating safe, empathetic digital spaces where clients feel heard and motivated to grow. I am proficient in integrating evidence-based techniques into chat therapy, and I am comfortable managing asynchronous communication while maintaining clear boundaries and ethical standards.
I am particularly drawn to ifeel's innovative approach and global community, and I would be honored to contribute my skills to your multidisciplinary team. Thank you for considering my application; I look forward to the opportunity to support your clients effectively.
Sincerely,
[Your Name]
Sample interview questions
I would focus on clear, empathetic language, validating their feelings explicitly, and using reflective statements to show understanding. I would also ask open-ended questions and mirror their tone, while maintaining a consistent and reliable response schedule to build a sense of safety and dependability.
I have provided asynchronous therapy via secure messaging platforms for over three years. I set clear expectations about response times and use structured check-ins to help clients feel guided. I also create a plan with each client for what to do in a crisis, and I regularly review messages to prioritize urgent needs without overextending myself.
I would immediately assess risk by asking direct, caring questions about their safety. I would then de-escalate by staying calm and supportive, and if needed, I would encourage them to call emergency services or provide local crisis resources. I would also document the interaction thoroughly and consult with my supervisor as required by ethical guidelines.
I would structure my day with dedicated blocks for client responses, ensuring I log off outside those hours. I practice self-care by taking short breaks between sessions and journaling to process complex cases. I also believe in open communication with the triage team about my capacity, so the workload stays manageable and quality care is maintained.
I am passionate about expanding access to mental health care and believe technology can bridge gaps for underserved populations. ifeel's global network and collaborative approach excite me, and I appreciate the flexibility that remote therapy offers. I have seen the positive impact of telehealth firsthand and want to be part of a forward-thinking team that prioritizes both client and professional well-being.
About us
ifeel is a mental health and well-being platform designed to provide users with tools, resources, and support for emotional and psychological well-being.
We aim to improve access to mental health care through a combination of technology and professional psychological support. Our platform offers personalised therapy solutions, including chat and video therapy, self-care tools, and data-driven diagnostic systems to help users identify mental health issues and connect with appropriate resources.
With a diverse global network of licensed mental health professionals, we have supported over 1 million people across 50 countries. Trusted by top companies like Glovo, Axa Partners, Cabify, and H&M, we are dedicated to making mental health care accessible and impactful for both individuals and organizations around the world.
Make a Difference with ifeel
As a collaborator, you will have the unique opportunity to impact individuals’ lives positively. You’re not just joining a team; you’re becoming part of a supportive community that values well-being and personal growth.
We are committed to fostering a culture where mental health is prioritised and openly discussed!
Behind the scenes, our dedicated triage team welcomes every new user and ensures they are paired with the right professional based on their individual needs and preferences. This personalised approach allows you to focus on what you do best—providing quality care—while we handle the logistics of client matching.
Ready to take the next step in your professional journey? Join us at ifeel and become a vital part of a platform dedicated to advancing mental well-being for all.
Your role as a Mental Health Professional – Russia (Chat Therapy Professional) is essential in offering timely and effective support through chat therapy, enabling individuals to navigate their mental health challenges in a confidential and supportive way.
Responsibilities
As a collaborating mental helath professional at ifeel, you will support patients through two complementary modalities:
- Text therapy: asynchronous written exchanges, allowing continuous and flexible monitoring.
- Video sessions: videoconference consultations lasting 40 minutes, planned according to your availability.
- Engage with patients to continue the therapeutic process, encouraging progress and commitment.
- Create a safe and trusting environment for clients to express their thoughts and feelings.
- Utilize effective therapeutic techniques to guide clients towards resolution and coping strategies.
- Maintain detailed records of client interactions and therapeutic progress.
- Work collaboratively with a multidisciplinary team to improve overall client care.
- Engage in ongoing training and professional development initiatives.
Requirements
- Master’s degree in Psychology, Social Work, or a related field.
- Licensed or accredited to provide chat or online therapy in Russia.
- Experience in providing therapeutic services in a chat or text-based format (desirable).
- Strong written communication skills and ability to convey empathy through text.
- Familiarity with mental health best practices and interventions.
- Proficient in using video – chat platforms and digital communication tools.
- Fluency in Russian and English; proficiency in additional languages is a plus.
- Availability to reply to client’s messages every day.
Benefits
- Cutting-edge E-Therapy Platform: Utilise advanced online therapy tools to assist clients effectively.
- Simplified Client Management: Focus solely on your clients’ needs without the burden or the cost of marketing fees and websites. We send clients your way at no extra expense.
- Flexible Remote Work: Enjoy the freedom to choose your own schedule and work location.
- Fair Payment per Session: Receive payments for each session conducted, ensuring fair compensation for your valuable skills.
- Continuous Learning and Support: Access regular training and support to enhance your abilities and grow in your profession.
- Global Community: Engage with a diverse community of professionals worldwide, fostering collaboration and mutual support.
- Meaningful Impact: Make a real difference in a rapidly expanding environment.
We highly appreciate your interest. ifeel is an equal opportunity employer: all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please keep in mind that due to the high volume of applications, we will notify shortlisted candidates only.
The information you share with us will be treated confidentially and used exclusively for evaluation and selection purposes. Your resume and other related documentation, following the applicable regulation, will be stored during the recruitment process and will be deleted within two (2) years from the conclusion of the process unless otherwise agreed. By submitting your application, you agree to the processing of your data in connection with this recruitment process.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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