About this role.
This is a remote, independent-contractor interpreter role supporting Kunama speakers who also require interpretation involving English and either Tigrinya or Arabic. The interpreter handles on-demand audio and video calls through a web-based platform, helping limited-English-proficient clients communicate across a range of settings. Key expectations include timely call response, exceptional customer service, strict confidentiality, and compliance with professional interpreting standards. Candidates need full fluency in the required languages, comfort with remote technology, and a quiet, secure workspace; prior professional interpreting experience and certifications are preferred.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
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Core skills
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Cover letter sample
Dear Hiring Team,
I am interested in the International Audio/Video Remote Kunama Interpreter opportunity with Language Services Associates. I offer strong bilingual communication skills in English and Kunama, along with proficiency in Tigrinya or Arabic, and understand the importance of accurate, impartial, and confidential interpretation.
I am comfortable using web-based communication platforms and maintaining a quiet, secure remote workspace while responding promptly to on-demand calls. I would welcome the opportunity to support LEP clients and deliver professional, culturally responsive service.
Thank you for your consideration.
Sample interview questions
I prepare by confirming the language pair, testing my audio/video connection, and ensuring my workspace is private and free from interruptions. During the interaction, I interpret faithfully, avoid adding personal opinions, request clarification when needed, and preserve confidentiality throughout the call.
I use active listening, note-taking when appropriate, and concise clarification requests to manage complex terminology. If a term is unfamiliar or unclear, I ask the speaker to repeat or explain it rather than guessing, so the LEP client receives an accurate interpretation.
I maintain a professional, calm tone and focus on rendering each speaker's message completely and impartially. I recognize that interpreters facilitate communication rather than advocate for either party, while still using culturally appropriate communication practices.
I maintain reliable internet access, a professional headset, a functioning camera, and a backup plan for technical disruptions. Before beginning work, I test the web platform and make sure my workspace meets privacy, security, and noise-control expectations.
I prioritize timely call acceptance, clear communication, and adherence to protocol while managing my availability responsibly. I stay organized, monitor the assigned platform closely, and communicate promptly through the appropriate channel if a technical or scheduling issue affects service.
Overview:
As an audio/video interpreter for Kunama and Tigrinya or Arabic in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
· Provide effective audio and video interpreting through a web based platform
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Qualifications/Experience:
· Full fluency in both English and Kunama and Tigrinya or Arabic
· Technology proficient (web-based platforms, email, Microsoft Word)
· An interpreting space that is quiet, secure, and free from outside noises
· 1+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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