About this role.
NetDocuments is hiring a Senior Product Manager to define and deliver AI-powered capabilities for its legal document-management platform. The role owns roadmap input, backlog management, product specifications, acceptance criteria, prioritization, and cross-functional delivery through release. It requires at least four years of relevant software development, legal technology, and/or product management experience, plus strong analytical and Scrum practices. The successful candidate will translate customer feedback, usage data, and emerging AI capabilities into secure, valuable legal-tech products. This is a US-remote role with disclosed cash compensation that includes on-target earnings.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would first define the target user problem, expected customer impact, strategic alignment, risk profile, and technical feasibility for each opportunity. I would combine qualitative customer evidence with usage data and use a transparent prioritization framework, then validate assumptions through prototypes or limited releases before committing major engineering capacity.
I would structure the backlog around measurable user outcomes and split uncertain work into discovery, experimentation, platform, and delivery items. Each item would include clear acceptance criteria, dependencies, and decision points, while regular grooming with engineering would keep scope realistic as model performance, data quality, or security findings emerge.
I would involve legal-domain users, security stakeholders, and engineering early to identify permissions, ethical walls, data-handling constraints, and auditability requirements. I would define these as nonfunctional requirements and release criteria, then test workflows against realistic matter and document-access scenarios before broad rollout.
I would measure adoption, activation, repeat usage, task completion time, quality or accuracy indicators, user satisfaction, and business outcomes such as retention or expansion where appropriate. For AI specifically, I would also monitor failure patterns, override rates, grounded-response quality, and any security or permission-related incidents.
I communicate early using concise, audience-appropriate updates that state the decision needed, customer impact, timeline effect, options, and recommended path. I maintain a visible roadmap and dependency view, align owners on mitigation actions, and ensure teams understand both the rationale for priority changes and the expected outcomes.
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.
About NetDocuments
At NetDocuments, we’re shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That’s why we’re building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.
Our team is redefining what’s possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry’s first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls.
Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you’re building products, serving customers, or supporting the business, your work helps shape the future of one of the world’s most trusted legal technology platforms.
That commitment to our employees and customers has earned us recognition as one of the nation’s top workplaces, including:
- Four consecutive appearances on the Inc. 5000 list of America’s Fastest-Growing Private Companies
- Five-time Top Workplace USA winner
- Five-time Salt Lake Tribune Top Workplace
- Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits
If you’re excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we’d love to meet you.
What You’ll Do
At NetDocuments, we’re shaping the future of how legal professionals harness the power of AI to work smarter, faster, and with greater confidence. We’re looking for a dynamic Senior Product Manager to join our team and help define, build, and deliver intelligent solutions that transform the way our customers interact with their information. In this role, you’ll collaborate with leaders across product, engineering, and design to bring innovative ideas to life—turning customer insights and emerging AI capabilities into real-world impact. If you’re excited by the challenge of driving product excellence in a rapidly evolving space, this is the opportunity to make your mark.
You will:
- Collaborate with leadership to define and drive the roadmap for AI-powered solutions, assessing new product ideas and enhancements.
- Own and manage the product backlog, ensuring it reflects the priorities of the business and the needs of the customer.
- Create detailed and actionable product specifications, with precise and comprehensive acceptance criteria.
- Collaborate closely with engineering and design to ensure the successful and timely delivery of product features, from sprint planning to release management.
- Drive alignment on priorities across cross-functional teams, including product, engineering, design, and QA, to ensure smooth execution of product delivery.
- Conduct regular backlog grooming sessions to refine, prioritize, and scope upcoming work, keeping a focus on customer impact and technical feasibility.
- Monitor the delivery pipeline to proactively identify blockers, risks, or dependencies, and facilitate solutions to keep projects on track.
- Partner with stakeholders across the organization and among our customer base to collect feedback, validate ideas, and set priorities.
- Analyze customer feedback, usage metrics, and other data to inform iterative improvements to the product.
- Document and communicate product capabilities and timelines with internal stakeholders like product marketing and sales enablement to ensure alignment and go-to-market success.
- Stay engaged with evolving AI technologies and trends within the legal industry.
What You’ll Need to be Successful
- 4+ years of experience in software development, legal technology, and/or product management.
- Technical chops and a passion for building innovative products. You do not need to be an expert in “generative AI” (who is?!) but must be willing to roll up your sleeves and learn in a fast-moving space.
- Proven ability to leverage qualitative and quantitative data to drive informed decision-making and product prioritization.
- Metrics-driven mindset with strong analytical and synthesis skills to translate complex data into actionable insights.
- Hands-on experience with scrum or other product development methodologies.
- Exceptional communication skills, with the ability to write clearly and present confidently to senior leadership and audiences.
- Strong interpersonal and leadership abilities to collaborate effectively with cross-functional teams, stakeholders, and external partners and customers.
- Strong experience with backlog management and the associated tooling (like Azure devOPS, Jira, etc.)
What You’ll Love About NetDocuments
- The People!
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks a year)
- 10 paid holidays
- Monthly contributions for life activities & wellness
- Access to LinkedIn learning with monthly dedicated time to explore
Compensation Transparency
The compensation range for this position is: $120,000 – $150,000
The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.
Equal Opportunity
NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.
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