About this role.
Pattern is seeking an experienced Transport Manager to lead freight and parcel transport operations supporting marketplace and direct-to-consumer deliveries. The role owns carrier relationships, performance measurement, transport budgeting, cost efficiency, and continuous improvement across UK and European logistics networks. It requires strong practical knowledge of road freight, customs processes, and international logistics compliance. The successful candidate will collaborate across functions and use operational data to improve carrier performance, network design, and delivery outcomes.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would explain the baseline service and cost issues, the carrier and lane data I analyzed, the changes implemented, and the measurable outcome. For example, I might describe consolidating volume with high-performing carriers, revising lane allocation, and improving on-time delivery while reducing cost per shipment.
I use a clear scorecard covering on-time delivery, collection reliability, scan compliance, claims or damage rates, cost per shipment, capacity performance, and customer-impact metrics. I review results regularly with carriers, agree corrective actions with owners and dates, and track whether improvements are sustained.
I ensure product, commercial, and shipping data are complete and accurate before dispatch, including commodity classification, origin, valuation, and required documentation. I maintain documented processes with brokers and carriers, monitor regulatory changes, and audit exceptions to prevent recurring clearance delays.
I would avoid treating the lowest unit cost as the only objective and assess total cost, including failed deliveries, claims, delays, and customer contacts. I segment lanes and services by customer promise, volume, risk, and urgency, then use performance data to select the most cost-effective option that protects agreed service levels.
I would first map the carrier portfolio, lanes, costs, service levels, customs processes, and key stakeholders. Next, I would establish a practical performance dashboard and identify high-impact issues such as expensive lanes, recurring delivery failures, or compliance bottlenecks. I would then prioritize a small set of measurable improvements while developing a longer-term network optimization roadmap.
Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilising more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com.
We are looking for a European Transport Manager to join our team and manage all transport operations for freight and parcel deliveries across the UK and Europe.
What is a day in the life of a Transport Manager?
- Manage all transport operations for freight and parcel deliveries, including marketplace and DTC carriers.
- Develop and maintain strong relationships with carriers, ensuring optimal performance and cost efficiency.
- Monitor and analyse carrier performance metrics, implementing improvements as necessary.
- Oversee budgeting and cost management for transport operations, ensuring alignment with company goals.
- Ensure compliance with international customs requirements across a diverse range of product types.
- Utilize a deep understanding of European road freight networks and practices to optimise logistics strategies.
- Collaborate with cross-functional teams to refine and enhance logistics networks.
- Stay updated on industry trends and regulations to ensure best practices in transport management.
What will I need to thrive in this role?
- +5 years and proven experience in transport management, with a focus on international logistics.
- In-depth knowledge of UK and European road freight networks.
- Excellent knowledge of UK and European customs regulations and process.
- Strong analytical skills with a track record of managing and refining logistics networks.
- Excellent relationship management and communication skills.
- Experience with Amazon logistics is a plus.
What is the hiring process?
- An initial phone interview with Pattern’s talent acquisition team
- A video interview with a hiring manager
- An additional interview with the hiring team
- Top Grading with Talent & Reference Collection
- Offer
Sounds great! What’s the company culture? We are looking for individuals who are:
- Game Changers – A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
- Data Fanatics – A data fanatic is someone who recognises problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
- Partner Obsessed – An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
- Team of Doers – Someone who is a part of team of doers uplifts team members and recognises their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.
How can I stand out as an applicant?
- Be prepared to talk about professional accomplishments with specific data to quantify examples.
- Be ready to talk about how you can add value and be the best addition to the team.
- Focus on mentioning how you would make a difference at Pattern.
- Be prepared to talk about any side projects related to data and analytics.
Compensation
Additional Information
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
Upload your resume now
- To unlock remote work opportunities and be discovered by global employers.
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
