About this role.
Zscaler is hiring a remote Senior Sales Engineer to support customers in Mexico as part of its LATAM go-to-market organization. The role combines cybersecurity solution consulting, technical discovery, product demonstrations, proof-of-value evaluations, and customized solution configuration. Candidates need at least five years of sales engineering or network systems integration experience and strong fundamentals in TCP/IP, DNS, routing, VPNs, firewalls, and cybersecurity. Success requires customer empathy, comfort with ambiguity, ownership, urgency, and practical use of AI tools to improve technical workflows and problem solving.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I would begin by understanding the customer’s business objectives, user populations, applications, data flows, network architecture, security controls, and current pain points. I would validate technical requirements, decision criteria, stakeholders, and success measures, then map the findings to a phased solution and evaluation plan.
I would jointly define the business use case, technical scope, owners, timeline, test cases, success criteria, and escalation path before deployment. During the evaluation, I would configure the relevant policies, monitor results, document outcomes, address blockers quickly, and conclude with a results review tied directly to the customer’s agreed objectives.
These components determine how users and applications establish and protect connectivity. I would check name resolution, path selection, tunnel status, firewall policy and logging, authentication dependencies, and traffic flow to isolate whether an issue is caused by endpoint configuration, network reachability, policy enforcement, or the application itself.
I tailor the presentation to the audience and lead with their business and security outcomes rather than product features. I use accurate architecture diagrams, realistic use cases, and focused demonstrations, while being transparent about assumptions, dependencies, and any areas that require validation in an evaluation.
I use AI tools to accelerate research, organize discovery notes, draft technical documentation, generate test-case ideas, and identify questions for deeper validation. I treat AI output as a starting point, verify it against authoritative technical sources and customer context, and protect confidential information in accordance with company policies.
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Sales Engineer to join our LATAM team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
What you’ll do (Role Expectations)
- Create and deliver technical product presentations to prospective customers
- Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs
- Lead product evaluations and custom product configurations
- Design evaluation test plans with customers and guide the process to successful outcomes
Who You Are (Success Profile)
- You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
- You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.
- You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.
What We’re Looking for (Minimum Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- 5+ years of experience as a Sales Engineer or Network Systems integrator
- Bachelor’s degree in Computer Science or a related field, or equivalent working experience
- Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls
What Will Make You Stand Out (Preferred Qualifications)
- Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+
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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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