About this role.
Varicent is hiring an Instructional Multimedia Designer to create engaging learning assets for its Education team within Customer Success. The role translates technical product concepts and instructional objectives into videos, motion graphics, visual aids, templates, and course experiences. The designer will partner closely with Technical Education Developers and maintain quality standards for accessibility, usability, and learner comprehension. Success includes independently managing several multimedia projects, establishing reusable design systems, and improving production through AI-enabled workflows. This is a remote role restricted to candidates in Argentina.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
4/5Salary analysis
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Core skills
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Sample interview questions
I start by clarifying the learning objective, audience knowledge level, and essential decisions the learner must make. I then storyboard the workflow into small, logically sequenced steps, using visuals, annotations, and narration only where they reduce ambiguity. I validate the draft with the instructional designer or subject-matter expert and revise based on learner and stakeholder feedback.
I establish reusable templates, component libraries, typography and color guidance, motion principles, and production checklists. In Figma, I use shared components and documented patterns so stakeholders can apply the same system consistently. I also conduct quality reviews for branding, accessibility, captions, file naming, and learner usability before publication.
I use AI to accelerate early-stage tasks such as outlining, script refinement, concept exploration, transcription, caption drafting, and prototype creation. I retain human review for instructional accuracy, brand alignment, visual quality, accessibility, and factual validation. The goal is to shorten repetitive work while preserving thoughtful design decisions.
I would combine quantitative signals such as completion rates, engagement, replay points, assessment performance, and support-ticket trends with qualitative learner feedback. I would compare those findings against the intended learning objective and identify moments where learners are confused or disengage. I would then iterate on pacing, sequencing, annotations, or supporting practice activities.
I document the feedback, identify the underlying learner or business need behind each request, and connect recommendations to agreed learning objectives and design standards. When trade-offs are necessary, I present concise options with their effects on clarity, production effort, and consistency. This keeps the discussion evidence-based and helps stakeholders reach a timely decision.
At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody’s, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
Join us at Varicent—where your talent and ambition meet limitless opportunities for success!
Summary of the Role and Team
As an Instructional Multimedia Designer, you will join Varicent’s Education team within Customer Success, a team of 13 professionals focused on helping customers, partners, and employees build capability and confidence with Varicent products and programs.
Reporting to the Senior Manager, Education Strategy & Development, you will create multimedia experiences that bring learning content to life. Working closely with Technical Education Developers (Instructional Designers), you will transform complex concepts into engaging, easy-to-understand visual experiences that improve learner comprehension, retention, and product adoption.
This role focuses on education and learning experiences, not marketing content. Success requires balancing strong visual design skills with an understanding of how multimedia can support learning outcomes and reduce cognitive load.
What You Will Be Doing
- Create multimedia assets for learning experiences, including product demonstration videos, animations, motion graphics, visual aids, presentations, GIFs, and reusable templates
- Partner with Technical Education Developers to translate learning objectives, scripts, and technical concepts into effective visual learning experiences
- Use visual design principles and adult learning concepts to improve clarity, engagement, and knowledge retention
- Leverage AI-enabled tools and workflows to accelerate content production, prototyping, and multimedia development while maintaining quality standards
- Produce and edit video-based learning content, including screen recordings, annotations, captions, voiceovers, and motion graphics
- Develop reusable visual systems, templates, and standards that improve consistency across courses, the Academy platform, and Community experiences
- Support visual branding and user experience within Varicent Academy (Docebo) and Varicent Community (Gainsight)
- Perform quality reviews to ensure multimedia assets meet standards for accessibility, usability, accuracy, and learner experience
What You Bring
- Experience creating multimedia, visual, video, or motion design assets for learning, education, enablement, or software-based environments
- Advanced proficiency with Figma and experience creating scalable design systems and visual assets
- Experience using AI-enabled creative workflows to improve design, multimedia production, prototyping, or content creation processes
- Strong understanding of visual design principles, including typography, hierarchy, layout, composition, and user experience
- Ability to translate complex concepts into clear visuals that support learner understanding and reduce cognitive load
- Experience collaborating with subject matter experts, instructional designers, or cross-functional stakeholders to deliver multimedia projects
- Strong communication, presentation, and feedback-integration skills with the ability to explain design decisions and iterate effectively
- Experience with tools such as Camtasia, Vyond, Articulate Storyline/Rise, ElevenLabs, Claude, or similar multimedia and learning technologies
Success Outcomes
First 3 Months
- Build an understanding of Varicent’s products, learners, education strategy, visual standards, and development processes
- Demonstrate proficiency with the team’s multimedia production tools, workflows, and design standards
- Deliver multimedia assets that align with brand guidelines and learning objectives
- Establish effective partnerships with Technical Education Developers and other Education stakeholders
Within 6 Months
- Independently create multimedia assets that consistently support learner comprehension and engagement
- Demonstrate effective use of AI-enabled workflows to improve production efficiency and content quality
- Deliver multiple projects simultaneously while maintaining quality, consistency, and clear stakeholder communication
- Contribute design recommendations that improve learning experiences and reduce learner confusion
Within 12 Months
- Serve as a trusted multimedia design partner across the Education team
- Consistently produce high-quality multimedia assets that require minimal rework and align with learning objectives
- Develop reusable templates, visual systems, and multimedia standards that improve scalability and consistency across Academy and Community experiences
- Identify and implement new AI-enabled workflows, automation opportunities, and production improvements that enhance team efficiency
- Demonstrate measurable impact on learner experience through clear, accessible, and effective visual learning content
For this role, the estimated annual base salary range is between ARS $ 23,446,100 – ARS $ 30,769,200. In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process.
This posting is for an existing vacancy.
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement — not replace — human decision-making.
Overview of Benefits:
- Health & Wellness — Comprehensive medical, dental, and vision coverage, tailored to your local needs
- Time Off — PTO and public holidays to rest, recharge, and do what matters most
- Volunteer Days — Dedicated time to give back and support the communities that matter to you
- Ignite Days — Dedicated learning days to support continuous growth, skill development, and professional learning
- Financial — Compensation that reflects your market and your value
- Tuition Assistance — Invest in your growth with support for continuing education and professional development
- Flexibility — Work where you thrive — remote and hybrid options available across most regions
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com
Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact
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