About this role.
Tekmetric is seeking a mid-market Account Executive to own end-to-end sales for multi-location and independent auto repair businesses. The role includes self-sourced prospecting, discovery, stakeholder management, negotiation, closing, and coordinated handoffs to onboarding and customer success. Success requires 3–5 years of B2B SaaS closing experience, strong CRM discipline, and the ability to manage complex sales cycles involving 8–10 stakeholders. This is a high-travel role, with up to 50% travel for customer engagement and industry roadshows, within a fast-moving and accountability-oriented culture.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I segment accounts by fit, growth potential, and trigger events, then use a multichannel outreach cadence across calls, email, LinkedIn, referrals, and industry events. I track conversion rates by stage in the CRM, regularly review pipeline coverage against quota, and reallocate time toward the sources producing qualified opportunities.
I map stakeholders early, identifying the economic buyer, champion, end users, technical or operational evaluators, and potential blockers. I confirm each group's priorities through discovery, create a mutual action plan with clear next steps, and tailor business-value messaging so the decision can progress without relying on a single contact.
I would ask about operational consistency across locations, technician productivity, workflow bottlenecks, customer communication, payment processes, reporting needs, and expansion goals. I would quantify the impact of current inefficiencies where possible and connect Tekmetric capabilities to measurable outcomes such as improved shop throughput, visibility, customer experience, and scalable operations.
I first determined whether the stall reflected an unresolved business issue, missing stakeholder, unclear timeline, or weak urgency. I re-engaged the champion with a concise summary of agreed value and open questions, brought in the appropriate internal resource when needed, and proposed a specific next-step plan tied to the prospect's business priorities.
I document the customer's objectives, decision criteria, stakeholders, implementation expectations, risks, and promised outcomes in the CRM. I hold a structured transition meeting with onboarding and customer success, introduce the customer to the post-sale team, and stay accountable for ensuring the initial plan reflects what was sold.
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive – not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution – all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward – one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters – not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
- We’re looking for a high-energy, self-motivated AE to own the full sales cycle — targeting multi-location auto repair groups and independent shops ready to scale, with a goal of 2/3 accounts per month, averaging 15-20 rooftops
- Own the full sales cycle from prospecting and discovery through negotiation and close.
- Navigate multiple 8-10 stakeholders to identify decision-makers and move deals forward.
- Develop creative outreach strategies and articulate Tekmetric’s value proposition to shop owners and operators. Inform product and marketing strategy.
- Surface pain points and business objectives of prospective shop owners and multi-rooftop operators.
- Share data-driven insights with Product and Operations to improve sales velocity and adoption. Enable customer success.
- Partner with Onboarding on results-based Proof of Concepts and ensure seamless sales-to-implementation handoffs.
- Introduce new clients to their Customer Success Manager, setting them up for long-term value and sub-1% churn. Own your pipeline.
- Actively prospect, request referrals, and nurture relationships to build a healthy, self-sourced pipeline.
- Build your reputation in the auto repair community and represent Tekmetric at local and national roadshows.
What You’ll Bring
- 3–5 years of B2B SaaS sales experience in a mid-market or full-cycle closing role
- Auto service industry knowledge strongly preferred — understanding how shops and SMS platforms operate is a significant advantage
- Proficiency with CRM software (Salesforce preferred)
- Self-motivated and able to create your own structure — non-negotiable
- Project mindset: can manage a complex, multi-stakeholder sales cycle with discipline
- Strong communicator, active listener, and problem solver with sharp time management
- Willingness and ability to travel up to 50% — non-negotiable
Why You’ll Love Working With Us
Health & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you’re well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% – so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education – we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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