About this role.
Affirm is hiring a Merchant Risk Analyst to evaluate credit, fraud, identity, compliance, brand, and reputational risk for new and existing merchants. The role uses business credit reports, financial documents, payment processor statements, investigative research, and market data to determine appropriate credit exposure. The analyst will monitor ongoing merchant credit, fraud, disputes, and chargeback trends while partnering closely with Sales, Business Development, Legal, and Compliance. This position also contributes to improving and automating merchant-risk evaluation processes and requires at least three years of relevant merchant risk, underwriting, fraud, collections, or lending experience.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader UK market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would begin by reviewing the merchant's business credit report, financial statements, payment processor data, ownership structure, industry, and operating history. I would then assess liquidity, leverage, revenue stability, dispute trends, and potential fraud or compliance signals before recommending an exposure limit and any monitoring requirements.
I would escalate material inconsistencies in submitted documents, weak or deteriorating financial performance, unusually high chargeback rates, adverse media, sanctions or compliance concerns, abrupt processing-volume changes, or ownership and identity-verification issues. I would document the evidence, quantify the potential exposure, and engage the appropriate Legal, Compliance, Fraud, or senior risk stakeholders.
I focus on transparent, data-supported decisions rather than viewing risk and growth as opposing goals. When risk is manageable, I may recommend conditional approval, lower initial exposure, reserve requirements, or enhanced monitoring so the business can proceed while protecting the portfolio.
I would establish baseline rates by merchant segment and monitor trends in dispute volume, dispute reason codes, refund behavior, transaction velocity, and processing volumes. Significant deviations would prompt a targeted review to determine whether the cause is operational, fraud-related, financial, or compliance-related and whether controls or exposure limits should change.
A useful opportunity is automating intake and risk triage by integrating credit-bureau, processor, identity, and adverse-media data into a standardized scorecard. This can route straightforward low-risk cases for fast decisions while flagging exceptions, missing data, and high-risk patterns for analyst review, improving consistency and turnaround time.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Merchant Risk Analyst, you will assess financial risk related to credit, fraud and identity associated with the merchants. You will also coordinate with cross-functional partners to assess non-financial risk – brand, reputational, legal and compliance risk.
The ideal candidate will have knowledge or experience in e-commerce underwriting and/or commercial lending. They will also have a solid understanding of evaluating merchant financial risk based on 3rd party data, credit reports, and other merchant attributes. Prior work experience in payments, lending, banking or financial institutions is a plus!
What you’ll do
Assess brand, compliance, fraud and financial risk and determine credit exposure risk on new and existing merchants
Use business credit reports, financial documents, investigative research tools, and financial market data to conduct risk assessment of Affirm’s merchants
Investigate and use new sources of third party data to assess merchant financial risk
Conduct ongoing monitoring of credit, fraud, and dispute/chargeback trends by merchants
Business Improvement In Execution: Leverage your knowledge to provide guidance towards the automation/improvements of merchant risk evaluation
What we look for
3+ years of experience in assessing merchant risk in a function such as Merchant/Seller Risk Management, Fraud, Collections, or Merchant Underwriting
Experience working with cross functional partners across the organization, especially Sales and Business Development teams
Experience reviewing financial documents, business credit reports and payment processor statements
Ownership mentality: Demonstrate an appropriate sense of accountability, ownership, urgency and execution
Compensation & Benefits
Base Pay Grade – G
Equity Grade – 3
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidised medical coverage, dental and vision for you and your dependents.)
Base pay range per year: £66,000 – £76,000
Location: UK Remote
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
- Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
- Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
- Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
- Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking “Submit Application,” you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and consent to the use of your personal information as described.
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