About this role.
Cloudbeds is hiring a Senior Software Engineer to build and operate backend workflow capabilities for its hospitality platform. The role centers on PHP and Java services, APIs, PostgreSQL data models, Kafka-based asynchronous systems, and distributed-system reliability. This senior individual contributor will own work from technical design through deployment, production support, and incident response while collaborating closely with product and infrastructure partners. The team operates remotely and expects AI-assisted development, rigorous review practices, observability, testing, and strong customer-focused engineering judgment.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
5/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I would explain the business problem, service boundaries, event contracts, persistence model, failure-handling strategy, and operational metrics. I would also describe how I addressed idempotency, retries, dead-letter handling, testing, and the resulting reliability or performance improvements.
I would begin by defining clear ownership, APIs, and durable event schemas. I would use asynchronous messaging where appropriate, design for idempotency and eventual consistency, provide compensating actions for failures, and add tracing, metrics, alerts, and runbooks before production rollout.
I would first use metrics, traces, logs, and query plans to identify the bottleneck. Depending on the cause, I might improve indexes and query patterns, reduce unnecessary round trips, introduce caching carefully, tune connection handling, and validate improvements with load tests and production monitoring.
I treat generated code as an initial implementation rather than an authority. I verify requirements and edge cases, review architecture and security implications, run automated tests and static checks, validate behavior locally, and hold the final change to the same review and production standards as handwritten code.
I would describe how I assessed customer impact, stabilized the system, communicated status, and used observability data to isolate the failure. After recovery, I would document the root cause, implement preventive fixes such as stronger safeguards or alerts, and share the lessons with the team.
What Makes Cloudbeds Unique
At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers’ biggest challenges. Since our founding in 2012, we’ve become the World’s Best Hotel PMS Solutions Provider and landed on Deloitte’s Technology Fast 500 again in 2024, but we’re just getting started.
How You’ll Make an Impact:
As a Senior Software Engineer on the Workflow Squad, you’ll design, build, and operate product capabilities that help Cloudbeds support increasingly complex hospitality operations. This is primarily a backend product engineering role, working in PHP and Java across services, APIs, data, and event-driven systems, with occasional frontend contributions when needed.
You’ll take ownership of work from technical design through production, balancing near-term product delivery with the reliability and maintainability of the broader platform. You’ll work closely with product and engineering partners to solve ambiguous problems and deliver simple, dependable experiences for our customers.
Our Workflow Squad:
The Workflow Squad builds product and platform capabilities that coordinate business processes across Cloudbeds products and services. The team works across existing systems to create flexible, reliable experiences that support a wide range of customer needs. You’ll join a hands-on, product-minded group that values pragmatic architecture, clear ownership, maintainable code, and strong collaboration across Product, Design, Infrastructure, Security, and Engineering. The squad works AI-first. Claude Code is the default starting point for implementation, and the engineer who ships a change owns it in review and in production.
What You Bring to the Team:
- Design, build, and operate customer-facing backend services and product capabilities primarily in PHP and Java, with focused frontend contributions when needed
- Build reliable APIs, data models, integrations, asynchronous processes, and event-driven services using PostgreSQL, Kafka, REST, and gRPC
- Own changes end-to-end across application code, service boundaries, infrastructure, and deployment configuration, from technical design through production operation
- Work AI-first, using Claude Code as the default starting point for implementation, and hold what it produces to the same review, testing, and production bar as code you write by hand
- Improve scalability, resilience, performance, security, and maintainability across distributed systems that support customer-critical operations
- Own observability, automated testing, release quality, production support, and incident response as part of the team’s on-call rotation
- Collaborate closely with Product, Design, Infrastructure, Security, and other engineering teams to turn ambiguous requirements into pragmatic, reliable product solutions
- Contribute as a senior individual contributor through architecture decisions, code reviews, pair programming, documentation, mentoring, and continuous improvement of engineering practices
What Sets You Up for Success:
- 5+ years of software engineering experience building, shipping, and operating production applications, with strong proficiency in PHP and/or Java
- Strong software engineering fundamentals, including maintainable architecture, automated testing, debugging, performance, security, and operational reliability
- Solid understanding of API design, relational data modeling, PostgreSQL, distributed systems, and asynchronous or event-driven architecture
- Hands-on experience with Kafka or similar messaging and streaming systems, REST, gRPC, and service integrations
- Experience owning cloud-native delivery and operations, including Docker, Kubernetes, AWS, CI/CD, observability, and production incident response
- A track record of owning complex work end-to-end, navigating ambiguity, and making pragmatic technical trade-offs
- Comfort working in a polyglot codebase and making focused contributions outside your primary backend stack when the product requires it
- Strong product sense and customer empathy, with the ability to translate business needs into simple, reliable product experiences
- Hands-on experience shipping production code with AI coding agents
- Business-level English fluency, with strong written communication and collaboration skills in a remote, globally distributed team
Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $130,000 and $175,000 USD. Please note that we maintain high flexibility, and packages above this range will be considered. (The salary is only for US-based candidates).
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect – Your Journey with Us
Behind Cloudbeds’ revolutionary technology is a team of redefining what’s possible in hospitality. We’re 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven’t dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we’re not just watching the future of hospitality unfold – we’re coding it, designing it, writing it, and shipping it. If you’re ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards:
- Best All-In-One Hotel Management System | HotelTechAwards (2025)
- Overall 10 Best Places to Work | HotelTechAwards (2025)
- Most Loved Workplace® Certified (2024)
- Top 10 People’s Choice (2024)
- Deloitte Technology Fast 500 (2024)
Discover our Benefits:
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays – enjoy an extra-long weekend every month
- Fully Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access to professional development, including manager training, upskilling and knowledge transfer
Everyone is Welcome – A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
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