Amplitude is the leading AI analytics platform, helping over 5,200 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.
As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.
Join Amplitude’s Customer Education team as a Learning Experience Designer, where you will play a pivotal role in shaping the learning journey for Amplitude customers. We are looking for a dynamic individual with expertise in developing engaging, high-impact learning experiences, including eLearning, videos, and certifications. This is an exciting opportunity to create innovative educational content for Amplitude’s customers, equipping them to excel in using our powerful analytics platform.
Key Responsibilities:
Design and develop high-quality eLearning modules, instructional videos, and interactive content for Amplitude Academy and beyond.
Identify opportunities to improve education systems, workflows, and learner experiences through technology and automation, including AI tools.
Assist with the design and enhancement of high-stakes certification programs, ensuring they align with industry standards and deliver meaningful value to learners.
Collaborate on the development of certification exam questions, applying industry best practices to ensure they are accurate, rigorous, and aligned with program objectives.
Collaborate with cross-functional subject matter experts (SMEs) and stakeholders to translate complex topics into clear, engaging, and effective learning experiences.
Manage projects end-to-end, from concept through launch, ensuring timelines are met and content aligns with learning objectives.
Leverage learner feedback and analytics to iterate and improve learning content over time.
Contribute to the overall learning strategy, working closely with other learning functions to align with company goals and learner needs.
Qualifications:
5+ years of experience in instructional design, learning experience design, or a related field, focusing on eLearning and/or certification development.
Proficiency in course development tools (SCORM authoring, LMS, video editing), and other relevant eLearning development tools.
Strong use of AI to drive learning outcomes.
Experience working on high-stakes certification programs from development to launch.
Ability to transform technical or complex information into clear, concise, and engaging learning experiences.
Strong project management skills with the ability to balance multiple priorities and deliver high-quality content on time.
Ability to adapt and pivot quickly in response to evolving priorities and feedback from Product and Engineering teams to ensure learning content aligns with the latest product updates and innovations.
Excellent communication and collaboration skills, comfortable working cross-functionally with SMEs and stakeholders.
Knowledge of learning analytics and how to leverage data to improve learning experiences.
Familiarity with adult learning theory and instructional design best practices.
Nice to Have:
Experience in the tech or SaaS industry, particularly in analytics or data-driven environments.
Familiarity with Amplitude, product analytics, experimentation, or data management.
Experience building MCP servers, LLM skills, or applications that use language models.
We are committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.
Our values:
At Amplitude, our values guide how we show up for one another and for our customers:
Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
Ownership: We take the initiative to solve problems that drive our shared company success.
Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.
We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.
Some of our benefit programs include:
Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
Flexible time off, paid holidays, and more
Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
Excellent Parental benefits including: 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
Our customers love us! They’ve said we’re the #1 product analytics solution for 23 quarters in a row on G2.
We care a lot about product innovation. We’ve made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market.
We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.
