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Account Executive, Commercial (West)

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Remote from
Japan
Salary
Undisclosed
Department
Sales
Employment
Full Time
Experience
Director
Published
Apply before
24 Nov 2026
Listing views
16
Application actions
1
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AI Summary

The role, at a glance.

Zscaler is seeking a commercial Account Executive to drive full-cycle sales of cloud security solutions in Japan. The role focuses on building executive relationships, developing long-term account strategies, and translating customer goals into Zscaler solution proposals. The candidate will work closely with Customer Success, Enablement, and Architecture teams to advance cloud transformation opportunities. Applicants need at least five years of software or security sales experience, strategic enterprise-selling capability, and business-level Japanese communication skills. The position is classified as hybrid and is tied to Osaka, Japan.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThis is a senior, quota-carrying sales role that requires independently managing complex enterprise stakeholders and long sales cycles. Success depends on combining cybersecurity domain knowledge with strategic account planning and executive-level communication in Japanese.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive
$140,000
US market range (per year)$100k–$180k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The annual cadence is inferred from the full-time commercial Account Executive role; the figures shown are AI-estimated annual USD market compensation benchmarks and are not employer-confirmed pay.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How do you develop a long-term account strategy for a complex enterprise customer?

I begin by mapping the customer's business objectives, security priorities, decision-makers, and current technology environment. I then create a mutual account plan with measurable outcomes, stakeholder engagement steps, technical validation milestones, and a clear path to commercial close.

Describe how you would position a Zero Trust security platform to an executive audience.

I would lead with business risk, operational resilience, and secure digital transformation rather than product features. I would connect Zero Trust capabilities to the customer's priorities, quantify the impact of reducing breach exposure and operational complexity, and bring technical experts into the conversation when deeper validation is needed.

How have you handled a sales opportunity where requirements were initially unclear?

I use discovery to identify the underlying business problem, the cost of inaction, and the stakeholders affected. I form hypotheses, validate them through structured conversations, and progressively refine the solution and account plan while keeping internal teams aligned.

How do you collaborate with Customer Success, Enablement, and technical architecture teams during a sales cycle?

I establish shared customer outcomes and clarify ownership early in the opportunity. I provide context on stakeholders and commercial goals, involve specialists at the right stages, and maintain regular communication so the customer receives a coordinated experience from discovery through adoption.

What is your approach to maintaining forecast accuracy in an enterprise sales territory?

I assess opportunities against verified customer commitments, decision processes, technical readiness, competition, and next steps rather than relying on optimism. I update CRM data consistently, identify risks early, and use deal reviews to create specific actions that improve close confidence.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

役割

セールスと市場開拓(Go-to-Market)部門の一員としてご活躍いただける、アカウント エグゼクティブを募集しています。この職務は日本を拠点とし、リージョナルディレクター直属となります。

世界中のプロフェッショナルと連携しながら、お客様の期待を超える価値提供を実現し、安全でクラウドを前提としたデジタルの未来を推進していくポジションです。
また、Customer Success/Enablement/Architecture各チームと密に協働し、Zscalerが実現するクラウド・トランスフォーメーションの力を提案・体現することで、クラウドセキュリティ分野のグローバルリーダーとしての当社のポジションをさらに強固なものにしていただきます。

業務内容 (役割と期待されること)

・顧客の経営幹部を含む主要な関係者との信頼関係を構築すること。

・顧客の目標に基づく長期的なアカウント戦略を設計すること。

・社内関係者との連携による顧客ニーズを反映したアカウント計画を策定すること。

・ 顧客のビジネスを理解し、具体的な目標を掲げ、Zscalerソリューションを提案し、信頼できるパートナーとしての役割を発揮すること。

求める人物像 (成功のための資質)

不確実さを力に変えられる人:正解が見えない状況でも前に進むことが出来る方。歩きながら道をつくることに前向きで、曖昧さを「障害」ではなく、価値あるものを生み出すための素材として捉えられる方。

オーナーシップを持って動ける人:ミッションへの熱意が行動力につながり、自ら意思決定し、最後までやり切ることが出来る方。成果に本気で向き合うからこそ誠実にふるまい、戦略の議論から現場の実行まで、必要に応じて自在に行き来できる方。

課題解決を楽しめる人:難しい課題ほど熱意をもって取り組める方。課題に集中し、解決までやり抜くことで最大のインパクトを生み出せると知っている方。

信頼をつくるコラボレーター:自分の成功だけでなく、チームの成功にコミットできる方。明確さと敬意のある率直さを大切にし、フィードバックを「与える・受け取る」を継続できる方。これこそが最高のチームワークであり、信頼を最速で築く方法だと理解している方。

学び続ける人:学び続ける姿勢を持っている方。真の成長志向を持ち、自己啓発に情熱を注ぎ、より良いパートナー、より強力なチームメイトになるために積極的にフィードバックを求める方。仕事を心から楽しみ、目的意識を持って取り組める方。

応募資格(必須条件)

・ソフトウェアまたはセキュリティ業界における5年以上のフルサイクルセールス経験

・学士号またはそれに相当する実務経験

・法人顧客との関与および経営幹部への販売を含む戦略的営業の経験

・ビジネスレベルの日本語力(読み書き、会話)

・AI/機械学習(ML)技術の基礎的な理解を有し、自身の担当領域における成果を最大化するために、AIを活用したソリューションの活用・提案・セキュリティ確保のいずれかに携わった経験を有すること

他の候補者との差別化要素(歓迎条件)

・既存顧客や見込み客との確立されたネットワークを活かし、持続的な成果を生み出すスキル

・顧客の目的や課題を深く理解し、テクノロジーによるデジタルトランスフォーメーションの促進についての深い理解

・戦略的な営業計画に関する知識と新規顧客を獲得した実績

・AIを活用したセールスインテリジェンス、予測予測、あるいは会話型AIプラットフォームを活用した経験があり、エンタープライズ領域のテリトリープランニングやパイプラインの加速化を最適化できること

#LI-TY2 #LI-Hybrid

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Learn more about Zscaler’s hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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