Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Commerical Account Executive
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The role, at a glance.
Kong is hiring a Commercial Account Executive to drive new-logo acquisition, customer retention, and expansion for enterprise software products. The role owns the full sales cycle, including prospecting, discovery, solution demonstrations, negotiations, forecasting, and closing. Success depends on building executive relationships, maintaining a healthy pipeline, and collaborating closely with product, marketing, and customer success teams. The position calls for at least five years of sales experience, preferably in open-source or enterprise software environments. This is a remote, full-time US role with an explicitly supplied annual compensation range.
Role DNA
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Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I define the ideal customer profile, segment target accounts by fit and potential, research relevant business triggers, and run coordinated outreach across email, phone, partners, and events. I review conversion data regularly and adjust activity toward the segments producing qualified opportunities.
I prepare around the account's business model and likely technical environment, then use open questions to understand priorities, pain points, stakeholders, current process, and decision criteria. I summarize the impact in the customer's language and agree on a clear next step tied to their evaluation process.
I map the buying committee early, identify each stakeholder's priorities and influence, and create a mutual action plan with responsibilities and dates. I tailor value messages for technical, business, and procurement audiences while maintaining one transparent view of progress in the CRM.
I qualify opportunities against measurable criteria such as business pain, authority, timeline, competition, and confirmed next steps. I update stage, close date, risks, and deal plan after meaningful interactions rather than relying on optimism or activity volume.
I would avoid generic feature comparisons and first validate the customer's specific outcomes, constraints, and risks. I would then connect differentiated capabilities to those outcomes through a tailored demonstration, relevant proof points, and a practical adoption plan.
About this role.
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box – we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are seeking a committed Commercial Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting.
What You’ll Do:
Develop and execute sales strategies to target commercial customers, focusing on building and maintaining a robust pipeline that drives long-term growth.
Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.
Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.
Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.
Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.
Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.
Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.
Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.
Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.
Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.
What You’ll Bring:
5+ years of experience in sales (<1k employees) a SaaS, cloud, or enterprise software environment.
2+ years closing deals independently, preferably in Commercial & Mid-Market.
Demonstrated success in selling to small to medium enterprises, particularly to senior-level executives and across multiple departments.
Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.
Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.
A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.
Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.
Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.
Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.
#LI-JW1
About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.
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