About Thumbtack
We help people care for their home from top to bottom — and empower small businesses nationwide to grow.
A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That’s why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we’re creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
The Growth Operations team is a tight-knit group charged with helping to drive revenue through the sales team and improving pro Long Term Value (LTV) through the account management team, all at the best ROI possible. We provide actionable insights to the sales and success teams and leadership, drive efficiencies in workflows and processes, and facilitate a smooth process for our pros to help them be successful on our platform. We collaborate across a variety of teams–from analytics to product to engineering to support!
The team is highly interdisciplinary, encompassing a variety of skill sets including project management and operations analysts. In this role, you’ll report to the Sr Growth Operations Manager, Pro Expansion and partner closest with the growth ops analyst team to create and maintain performance ETLs, dashboards, comp attainment dashboards and processes and help to drive insights across the sales funnel.
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.*
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
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