Hello, my name is Alina Akhmedzhanova. I am a 25-year-old woman currently residing in Astana, Kazakhstan. I have over five years of experience in sales and customer service, and I am passionate about leading sales teams and achieving ambitious targets. I am fluent in Russian and have conversational skills in Kazakh. I am responsible, diligent, and quick to learn, with a strong background in client consultation and active sales.
I enjoy promoting products and services, building relationships with clients, and resolving conflicts effectively. Throughout my career, I have worked in various roles including sales manager, cashier-operator, and senior cashier, gaining valuable experience in retail, bars, and branded clothing boutiques. I am familiar with sales and CRM software such as Umag and AmoCRM, and I am comfortable working with reporting systems and sales analytics.
Currently, I am employed as a Head of Sales Department at Inter auto, where I manage client databases, develop sales plans, implement CRM systems, and lead a team of sales managers. I am involved in hiring, training, and mentoring staff, as well as designing sales strategies and monitoring performance indicators. I am open to flexible working hours and various employment types including full-time and part-time.
I am looking for a position that aligns with my skills and offers opportunities for career growth. I value honest and motivating leadership that appreciates the efforts of each employee. I am stress-resistant, have a good sense of humor, and maintain a professional appearance. I am ready for occasional business trips but not willing to relocate.
I am eager to find a job that I love and where I can contribute to the success of the company while continuing to develop my professional skills. I am confident that my experience and personal qualities will make me a valuable asset to any sales team.
Сегодня
Ведение клиентской базы; составление плана продаж; разработка и совершенствование методов и технологий продаж; информирование клиентов о новой продукции и услугах; поиск и привлечение новых клиентов; поддержка контакта с постоянными клиентами; выявление потребностей клиентов; работа с системами отчетности; установление контакта с клиентом на ранних этапах продаж; разработка системы показателей эффективности; контроль выполнения планов; выстраивание стратегии развития продаж; внедрение CRM-систем; найм, подбор и обучение персонала; организация и контроль работы менеджеров; разработка регламентов, скриптов и инструкций; мониторинг и анализ эффективности продаж; разрешение конфликтов; построение и настройка воронки продаж; наставничество новых менеджеров.
Выставка товара кассовой зоны; вежливое обслуживание и консультирование клиентов; ведение отчёта; принятие оплаты наличными и безналичными денежными средствами.
Обслуживание клиентов; консультация и расчет через кассовый аппарат; приёмка товара; занесение товара в базу; перемещение и списание товара; поддержание чистоты и порядка в магазине.
Продажа и обслуживание клиентов супермаркета.
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